ZingTrain

How is a Tire Like a Bagel: What a Tire Company ...

3 Steps to Giving Great Service Clip 4 - Step 1 ...

We've taken Zingerman's recipe for great service from our best-selling service book and seminar and turned it into a fun, flavorful 20-minute lesson that will get your organization on the road to satisfied customers. www.zingtrain.com

3 Steps to Giving Great Service Clip 3 - Need to...

We've taken Zingerman's recipe for great service from our best-selling service book and seminar and turned it into a fun, flavorful 20-minute lesson that will get your organization on the road to satisfied customers.

3 Steps to Giving Great Service Clip 2 - How Ent...

We've taken Zingerman's recipe for great service from our best-selling service book and seminar and turned it into a fun, flavorful 20-minute lesson that will get your organization on the road to satisfied customers.

3 Steps to Giving Great Service Clip 1 - About Z...

We've taken Zingerman's recipe for great service from our best-selling service book and seminar and turned it into a fun, flavorful 20-minute lesson that will get your organization on the road to satisfied customers.

Why Good Customer Service is Hard to Find

Zingerman's 5 Steps to Effectively Handling Comp...

This is not your father's training video. Zingerman's 5 Steps to Effectively Handling Complaints features no actors or scripts, just real Zingerman's employees and customer describing real situations and walking you step-by-step through a service recipe that helps take the stress out of one of the most challenging encounters in customer service. We don't know if this works for ducks or chickens, but we know that for humans it results in higher sales and makes any business a better place to wor...