Blip

About this episode

Are your bottom line profits and customer service levels impacted by...Incorrect parts being ordered?Inefficiencies due to too many manual processes?Human errors juggling multiple parts catalogues?High costs of print materials/postage?Too much time & resources spent on training new staff?This FREE web seminar recording (including a 10-minute LIVE showcase) is exclusively for Parts Managers, Warranty Managers and Sales Managers.You will learn how you can...Increase the sale of genuine parts, by improving the ease by which you can access real time parts information.Reduce the volume of parts returns; with a more accurate interpretation of requirements by the end user.Reduce your head count requirement; because end users no longer require staff interpretation/ qualification for parts ordering.Increase your market share through speed to market with an up-to-date spare parts database.Increase your visibility of spare parts quotes and order list.Increase your customer service levels by offering your customers the right product, at the right price, at the right time and in the right quantity!!!Optimise your planning time and minimise the time spent training new staff.In our exclusive recording you will discover LIVE how Mercedes-Benz Australia Fuso Truck & Bus (MBauP) overcame the challenge of a constant delay in providing an updated catalogue to their dealerships Australia-wide, impacting their customer service and risking revenue-loss to non-genuine parts suppliers.

• Release Date

  May 24, 2009

• Runtime

  28:07