UCSimplified

About this original series

  • # Episodes

    3 episodes
  • Rating

    TV-UN

Episodes of UCSimplified

    • Part 2 of the Response Group Videos

      This is the second part of Response Group Videos, in this part we look a the user and agent exerience

      • Release date
        Mar 25, 2009
      • Runtime
        03:43
    • OCS R2 Response Group Setup

      This video is around 20 minutes long and goes through how to set up a Response Group, in the video we cover RGSCOT to setup contact objects and then create a one level workflow

      • Release date
        Mar 24, 2009
      • Runtime
        23:24
    • Communicator 3g Video Call

      Brett, Junners and I participate in a MOC video call over 3g. Brett recorded it on his phone (so apologies for the quality and dusty screen)

      • Release date
        Mar 10, 2009
      • Runtime
        00:36
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