tekSESSIONS

John Pruban

In the past, the typical retailer approach to in-store POS maintenance was by building a foundation of 24*7*365 days per year coverage often with multiple vendors in the mix. Today, more than ever, retailers are considering alternatives to this traditional approach. This panel will begin with an overview of both the traditional maintenance approach but also, the most common alternative approaches considered. Upon the completion of this, a leading panel of retailers will discuss the various iss...

Greg Buzek

Get an overview of the retail market in particular the trends for POS, SaaS and other key technologies at the store level. The review will include specific discussion about large retailers and those companies in the Small and Medium Business segment. It will include research on buying patterns and how mobile is transforming retail through consumer engagement and enabling associates.

Steve Rowen

It is no secret that in a tough economy shrink rates climb. Individual customers steal more merchandise, employees are more likely to siphon cash and goods from employers, and organized crime rings have even greater motives to strike out against retail targets. How then, are retailers shoring up their line-of-defense assets- Loss Prevention tools and technologies to protect themselves from growing threats? Find out how the best retailers are finding ways to prioritize Loss Prevention initiativ...

Jeff Stapleton

This session will untangle the puzzling web of PCI. The topics covered include the PCI council, its standards, its programs, and how assessments are performed in the trenches. PCI compliance is measured annually as a pass/fail assessment but realistically it is a journey beginning with understanding the vulnerabilities to address the threats for mitigating risk. Pragmatically PCI compliance is a mindset and the practical approach is to be better organized and more prepared than the bad guys.

Steve Skiba

Why should we use PCI? To protect our customers and our brands. The two best ways to use PCI are through Tokenization and End-to -End Encryption. This presentation will outline the basic ideas of both techniques and provide details on how to use them.

Rob Cole

Collaboration and open communication is key to strong partnerships. But sometimes goals aren't the same. This presentation of the Top Ten Reasons why it's so challenging for retailers and vendors to be partners will explain how to overcome these challenges together to overcome and enhance partnerships.

Maintenance Panel

Jim Crawford

The hot buzz in the world of retail is social media, and it's a land rush to get Facebook pages and Twitter streams in place to influence shoppers. But the implications of social media go far beyond the latest buzzwords. Join Global Retail Executive Council executive director Jim Crawford for a session exploring how retailers can go beyond the basics and engage with shoppers in wholly new ways as well as gleaning invaluable intelligence from the larger social media communities.

Gary Schwartz

Cookie-cutting online assumptions to mobile may not drive revenue or conversion. The mobile consumer and the form factor of the mobile device, make this medium an exciting opportunity for manufacturers and retailers. However this is not another vertical media channel. Mobile cuts horizontally across all your media touch points. If leveraged effectively, this channel will enhance your eStorefront, CRM, shopper marketing strategies.

Christopher Warner

Retailers are looking at, and deploying, RFID with more confidence than ever before. With all the benefits of RFID in retail from increased inventory accuracy, automated replenishment, reduced out of stocks, loss prevention, to streamlined receiving/processing, the ultimate end goal is sales increase. This session will focus in the momentum that is building across retail segments with item-level RFID reader types that are making RFID in retail more easily deployable, and the ROI that retailers...