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		player.setPostsTitle("USB Troubleshooting");
		player.setDescription("<p><a href=\"http://live.pirillo.com/\">http://live.pirillo.com/</a> - John asks &#34;I have a Toshiba Satellite notebook running Windows Vista Home Basic. For some reason a few weeks ago 2 of my 4 USB ports just stopped working all of a sudden. I\'ve tried uninstalling the drivers but they reinstall themselves almost instantly. Are there any other settings I can change?&#34;</p><p>There are a set of steps you can take to determine what\'s really wrong:</p><p><ul><li>If you upgraded from XP to Vista, try running the device under XP as it may be an incompatibility in Vista.</li><li>Try reinstalling your device drivers.</li><li>Try running the device on a USB port you know is good. If the device works, then there may be a hardware problem that needs to be fixed.</li></ul></p><p>Chris also recommends running <a href=\"http://www.nirsoft.net/utils/usb_devices_view.html\">USBDeview</a>, a free program from <a href=\"http://www.nirsoft.net/\">Nirsoft</a>:</p><blockquote><p>USBDeview is a small utility that lists all USB devices that currently connected to your computer, as well as all USB devices that you previously used.</p><p>For each USB device, exteneded information is displayed: Device name/description, device type, serial number (for mass storage devices), the date/time that device was added, VendorID, ProductID, and more...</p><p>USBDeview also allows you to uninstall USB devices that you previously used, and disconnect USB devices that are currently connected to your computer. You can also use USBDeview on a remote computer, as long as you login to that computer with admin user.</p></blockquote><p>When all else fails you may need to contact customer support and have the laptop services.</p><p>Do you have any suggestions for John?</p>");
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