You've researched your customers, aligned your product offerings with their behavior, and successfully used this mental model to guide your design. But as time passes, you see products, staff, and even whole business units come and go. How do you manage your design so it stays in sync with your organization? This Future Practice Webinar, led by author Indi Young, will introduce mental models, describe how they benefit tactical design projects, and then show how you can use them to manage strategic change.To purchase the full video, go tohttp://www.rosenfeldmedia.com/webinars/mental-models/ Less