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About this episode

Nicholas Carr argued and raised a storm of debate when he wrote in the May 2003 edition of the Harvard Business Review that "IT Doesn't Matter". He opined that in the early stages technology initiatives created opportunities for forward-looking companies to gain strong competitive advantages. But as their availability increases and their cost decreases -as they become ubiquitous -they become commodity inputs. From a strategic standpoint, they become invisible; they no longer matter. Information Technology functions may need to transform themselves into business functions in order to add value to the organisation's core competencies. Given the business transformation that has already been achieved by enterprises, does Information Technology constitute a component of business strategy? What is the value a CIO brings to the leadership team, given the increased general knowledge about the utility value of technology and increased availability of generic service providers? How does Information Technology contribute to the bottom line, other than productivity enhancement?

• Release Date

  Jan 5, 2010

• Runtime

  22:34