http://www.retailtouchpoints.com http://a.images.blip.tv/Retailtouchpoints-300x300_show_image359.png http://www.retailtouchpoints.com http://a.images.blip.tv/Retailtouchpoints-picture109.jpg TouchPoints TV is a periodic video podcast which covers the Retail Industry and offers insights from leading executives on emerging strategies, innovative products and services, and recent retail news. Subscribe to the feed and stay in touch with the latest retail happenings. TouchPoints TV is a periodic video podcast which covers the Retail Industry and offers insights from leading executives on emerging strategies, innovative products and services, and recent retail news. Subscribe to the feed and stay in touch with the latest retail happenings. Retail TouchPoints no en http://blip.tv Fri, 27 Jan 2012 14:16:38 +0000 Fri, 27 Jan 2012 14:16:38 +0000 8709D3D8-48F1-11E1-B2A9-F8F614DAD1CB http://blip.tv/rtp/touchpoints-tv-david-s-bridal-honored-with-customer-engagement-award-5914672 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5914672 5897717 file TV-UN 0.0 2012-01-27T14:16:38Z English Business/Finanace 0 0 0 4 News & Politics 1 92 AYLpgRQC http://blip.tv/play/AYLpgRQC http://blip.tv/comments/?attached_to=post5914672&skin=rss Retailtouchpoints-TouchPointsTVDavidsBridalAwardedTheCustomerEngagementAwa308-100.jpg No license (All rights reserved)
For bridal apparel and special occasion product supplier David’s Bridal, timing is everything. Through a partnership with Manhattan Associates, David’s Bridal has been able to ensure the company delivers on the customers’ dreams. “We pride ourselves in providing the bride’s dreams, and order management is a big component and to understand where her order is at any given point in time during that cycle.” Michael Toth, VP of Business Systems for David’s Bridal, receives the Retail TouchPoints Customer Engagement Award on behalf of the retailer, discusses the importance of supply chain and order management, and current industry trends. ]]> http://blip.tv/file/5897717 Business Fri, 27 Jan 2012 14:16:38 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVDavidsBridalAwardedTheCustomerEngagementAwa308-100.jpg ]]> TouchPoints TV: David's Bridal Honored With Customer Engagement Award 4F3F20A4-2A95-11E1-A38A-C72EF9E818A9 http://blip.tv/rtp/touchpoints-tv-amy-shecter-c-wonder-5834694 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5834694 5817668 file TV-UN 0.0 2011-12-19T23:00:56Z English Business/Finanace 0 0 0 4 News & Politics 1 779 AYLkkCoC http://blip.tv/play/AYLkkCoC http://blip.tv/comments/?attached_to=post5834694&skin=rss Retailtouchpoints-TouchPointsTVAmyShecterCWonder971-575.jpg No license (All rights reserved)
Although the shakey economy has encouraged consumers to be thriftier in their spending strategies, that hasn’t prevented shoppers from coveting an engaging in-store experience. With this idea in mind, C. Wonder has rolled out a brand strategy -- from merchandising, to POS technology and in-store experience -- that provides a luxury-inspired environment and items that are cost-efficient. During a special tour of the flagship location in SoHo, New York City, Amy Shea, President of C. Wonder, provides insight on C. Wonder’s cross-channel strategy. Shea also shares how implementation of in-store technology, such as mobile POS and interactive fitting rooms, has helped the retailer stand out against the competition. ]]> http://blip.tv/file/5817668 Business Mon, 19 Dec 2011 23:00:56 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVAmyShecterCWonder971-575.jpg ]]> TouchPoints TV: Amy Shecter, C. Wonder 6DE6EA4C-1234-11E1-8979-C777A150325D http://blip.tv/rtp/touchpoints-tv-scott-silverman-ifeelgoods-5748758 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5748758 5731696 file TV-UN 0.0 2011-11-18T22:26:58Z English Business/Finanace 0 0 0 4 News & Politics 1 494 AYLe8HoC http://blip.tv/play/AYLe8HoC http://blip.tv/comments/?attached_to=post5748758&skin=rss Retailtouchpoints-53377551.png No license (All rights reserved)
Gamification is coming to the forefront as shoppers continue to tap into foursquare and shopkick to receive points and coupons in exchange for store check-ins. In this episode of TouchPoints TV, Scott Silverman, Co-Founder and VP of Marketing for Ifeelgoods, shares the potential growth for retailers that implement gamification strategies. Silverman also highlights the psychology of gamification applications such as FarmVille, foursquare and shopkick, and why consumers are so eager to participate in these initiatives. ]]> http://blip.tv/file/5731696 Business retail Fri, 18 Nov 2011 22:26:58 +0000 retail http://a.images.blip.tv/Retailtouchpoints-53377551.png retail ]]> TouchPoints TV: Scott Silverman, Ifeelgoods F578B120-0712-11E1-8156-89D6BB0F10D9 http://blip.tv/rtp/touchpoints-tv-peter-montross-edgenet-5707848 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5707848 5690759 file TV-UN 0.0 2011-11-04T18:29:40Z English Business/Finanace 0 0 0 4 News & Politics 1 483 AYLcsSwC http://blip.tv/play/AYLcsSwC http://blip.tv/comments/?attached_to=post5707848&skin=rss Retailtouchpoints-TouchPointsTVPeterMontrossEdgenet455-425.jpg No license (All rights reserved)
Due to the increased number of channels today’s multi-tasking shoppers can use to research and buy products, retailers must go above and beyond to pique interest. Despite the powers of email, mobile and social marketing efforts, search remains the foundation for brand visibility. During this episode of TouchPoints TV, Peter Montross, VP of Edgenet, discusses the importance of efficient product data and how retailers can optimize search engine exposure during the 2011 holiday season. ]]> http://blip.tv/file/5690759 Business Fri, 04 Nov 2011 18:29:40 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVPeterMontrossEdgenet455-425.jpg ]]> TouchPoints TV: Peter Montross, Edgenet 0D9B8C9C-E5F7-11E0-A8A0-A2A4BC71B879 http://blip.tv/rtp/touchpoints-tv-mike-elder-junction-solutions-5581716 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5581716 5564580 file TV-UN 0.0 2011-09-23T15:16:46Z English Business/Finanace 0 0 0 4 News & Politics 1 417 AYLU13gC http://blip.tv/play/AYLU13gC http://blip.tv/comments/?attached_to=post5581716&skin=rss Retailtouchpoints-TouchPointsTVMikeElderJunctionSolutions153-706.jpg No license (All rights reserved)
Given the increased emphasis on cross-channel shopping, Junction Solutions CEO Mike Elder delved into the findings of a recent study, which found that nearly half of online shoppers will use more channels to shop in the next year. Elder emphasized that cross-channel is simply not an option for retailers, and that channel transparency is key. Additionally, Elder shared how Junction Solutions helps retailers understand the importance of flexible delivery options, price consistency and loyalty. ]]> http://blip.tv/file/5564580 Business Fri, 23 Sep 2011 15:16:46 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVMikeElderJunctionSolutions153-706.jpg ]]> TouchPoints TV: Mike Elder, Junction Solutions 17B8E584-E5EE-11E0-A302-ED6871576EF0 http://blip.tv/rtp/touchpoints-tv-jonathan-opdyke-hooklogic-5581513 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5581513 5564377 file TV-UN 0.0 2011-09-23T14:12:38Z English Business/Finanace 0 0 0 4 News & Politics 1 334 AYLU1i0C http://blip.tv/play/AYLU1i0C http://blip.tv/comments/?attached_to=post5581513&skin=rss Retailtouchpoints-TouchPointsTVJonathanOpdykeHookLogic403-94.jpg No license (All rights reserved)
As retailers look for alternative revenue streams, HookLogic CEO Jonathan Opdyke explains how the company helps retailers monetize traffic from e-Commerce web sites and connect marketers to the web site audiences. Opdyke shared how the company creates media programs that "melt seamlessly" with site experience and capitalize on the "space for sale" on e-Commerce web sites. Additionally, Opdyke offered insight into the e-Commerce web site as a hybrid of transactions and media impressions. ]]> http://blip.tv/file/5564377 Business Fri, 23 Sep 2011 14:12:38 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVJonathanOpdykeHookLogic403-94.jpg ]]> TouchPoints TV: Jonathan Opdyke, HookLogic 7F28FAC8-E5EA-11E0-9C3D-CD3FD207D3FB http://blip.tv/rtp/touchpoints-tv-craig-wax-invodo-5581435 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5581435 5564299 file TV-UN 0.0 2011-09-23T13:46:53Z English Business/Finanace 0 0 0 4 News & Politics 1 256 AYLU1V8C http://blip.tv/play/AYLU1V8C http://blip.tv/comments/?attached_to=post5581435&skin=rss Retailtouchpoints-TouchPointsTVCraigWaxInvodo916-563.jpg No license (All rights reserved)
As video has become a more prominent practice in online retail, Invodo CEO Craig Wax delved into the key considerations for implementing online video for increased conversions. Wax also discussed the importance of understanding the difference between product videos and brand awareness videos. Additionally, Wax offered tips and tricks to align video with the online shopper's purchase path. ]]> http://blip.tv/file/5564299 Business Fri, 23 Sep 2011 13:46:53 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVCraigWaxInvodo916-563.jpg ]]> TouchPoints TV: Craig Wax, Invodo 5C5BE570-E39F-11E0-A6C7-E9422F7DF407 http://blip.tv/rtp/touchpoints-tv-jerry-rightmer-starmount-5570644 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5570644 5553485 file TV-UN 0.0 2011-09-20T15:44:01Z English Business/Finanace 0 0 0 4 News & Politics 1 338 AYLUgTgC http://blip.tv/play/AYLUgTgC http://blip.tv/comments/?attached_to=post5570644&skin=rss Retailtouchpoints-TouchPointsTVJerryRightmerStarmount641-765.jpg No license (All rights reserved)
Shortly following the news that Urban Outfitters will be initiating a chain-wide roll out of its mPOS system, Starmount CEO Jerry Rightmer shared key insights regarding the future of mobile payments and how leveraging tablet and smartphone technology on the floor can enhance the in-store experience. Rightmer also shared Urban Outfitters’ primary goals in rolling out an enterprise mobility strategy and how the strategy can increase cross-sells and upsells through engaging, interactive marketing technology. ]]> http://blip.tv/file/5553485 Business Tue, 20 Sep 2011 15:44:01 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVJerryRightmerStarmount641-765.jpg ]]> TouchPoints TV: Jerry Rightmer, Starmount 53F6C5FA-E33E-11E0-A5E1-B712525821D7 http://blip.tv/rtp/touchpoints-tv-ryan-walsh-channeladvisor-5569159 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5569159 5551999 file TV-UN 0.0 2011-09-20T04:09:25Z English Business/Finanace 0 0 0 4 News & Politics 1 609 AYLT9WsC http://blip.tv/play/AYLT9WsC http://blip.tv/comments/?attached_to=post5569159&skin=rss Retailtouchpoints-TouchPointsTVRyanWalshChannelAdvisor691-2.jpg No license (All rights reserved)
Shop.org is the prime time for vendors to showcase new solutions and partnerships within the retail industry. Although ChannelAdvisor has developed its reputation in the e-Commerce industry by providing solutions such as search engine marketing management, marketplace inventory management and media rich imagery to enhance the online shopping experience, the company announced big news and rollouts during the annual summit. Ryan Walsh, VP of Sales, North America, for ChannelAdvisor gives in-depth detail on the company’s new brand launch, its upcoming Amazon offering and top strategies it can provide to retailers looking to optimize online and social shopping experiences. ]]> http://blip.tv/file/5551999 Business Tue, 20 Sep 2011 04:09:25 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVRyanWalshChannelAdvisor691-2.jpg ]]> TouchPoints TV: Ryan Walsh, ChannelAdvisor D68FA6C8-DEFF-11E0-BAC0-E8764A35A517 http://blip.tv/rtp/touchpoints-tv-joe-colopy-bronto-software-5554515 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5554515 5537349 file TV-UN 0.0 2011-09-14T18:32:01Z English Business/Finanace 0 0 0 4 News & Politics 1 354 AYLTgzcC http://blip.tv/play/AYLTgzcC http://blip.tv/comments/?attached_to=post5554515&skin=rss Retailtouchpoints-TouchPointsTVJoeColopyBrontoSoftware482-518.jpg No license (All rights reserved)
With shoppers growing more savvy in using mobile and online channels to price compare and learn about new brands, it is more important than ever for retailers to engage consumers across multiple channels. Joe Colopy, CEO of Bronto Software provides insight on new cross-channel marketing tactics and how retailers can drive sales via email, social and mobile. ]]> http://blip.tv/file/5537349 Business Wed, 14 Sep 2011 18:32:01 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVJoeColopyBrontoSoftware482-518.jpg ]]> TouchPoints TV: Joe Colopy, Bronto Software F120D442-DE43-11E0-9E1C-A651E1ECED01 http://blip.tv/rtp/touchpoints-tv-john-federman-searchandise-commerce-5551081 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5551081 5533915 file TV-UN 0.0 2011-09-13T20:07:01Z English Business/Finanace 0 0 0 4 News & Politics 1 294 AYLS6E0C http://blip.tv/play/AYLS6E0C http://blip.tv/comments/?attached_to=post5551081&skin=rss Retailtouchpoints-TouchPointsTVJohnFedermanSearchandiseCommerce643-908.jpg No license (All rights reserved)
John Federman, CEO of Searchandise Commerce, stops by the RTP booth (#202) at Shop.org in Boston, MA to discuss key search trends that are driving retailer's e-Commerce efforts, including the strategies and tactics central to enhancing visibility in search results. j ]]> http://blip.tv/file/5533915 Business Tue, 13 Sep 2011 20:07:01 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVJohnFedermanSearchandiseCommerce643-908.jpg ]]> TouchPoints TV: John Federman, Searchandise Commerce 9816A0A2-DD94-11E0-8ACD-AD55E68F9C65 http://blip.tv/rtp/retail-touchpoints-at-shop-org-annual-summit-2011-5547770 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5547770 5530599 file TV-UN 0.0 2011-09-12T23:11:49Z English Business/Finanace 0 0 0 4 News & Politics 1 33 AYLSzl4C http://blip.tv/play/AYLSzl4C http://blip.tv/comments/?attached_to=post5547770&skin=rss Retailtouchpoints-RetailTouchPointsAtShoporgAnnualSummit2011461-127.jpg No license (All rights reserved)
Amanda Batista and Alicia Fiorletta open up Shop.org with a preview of what you can expect from the fabulous Retail TouchPoints team. ]]> http://blip.tv/file/5530599 Business Mon, 12 Sep 2011 23:11:49 +0000 http://a.images.blip.tv/Retailtouchpoints-RetailTouchPointsAtShoporgAnnualSummit2011461-127.jpg ]]> Retail TouchPoints at Shop.org Annual Summit 2011 11BA876A-CEA0-11E0-8CC5-F5D66F9258BE http://blip.tv/rtp/tekservepos-solution-zone-hardware-procurement-with-john-pruban-5495002 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5495002 5477813 file TV-UN 0.0 2011-08-24T22:26:10Z English Business/Finanace 0 0 0 4 News & Politics 1 381 AYLPsj4C http://blip.tv/play/AYLPsj4C http://blip.tv/comments/?attached_to=post5495002&skin=rss Retailtouchpoints-JohnPrubanHardware284-30.jpg No license (All rights reserved)
John Pruban, President & CEO of tekservePOS discusses the state of hardware procurement. ]]> http://blip.tv/file/5477813 Business Wed, 24 Aug 2011 22:26:10 +0000 http://a.images.blip.tv/Retailtouchpoints-JohnPrubanHardware284-30.jpg ]]> tekservePOS Solution Zone - Hardware Procurement with John Pruban D321D858-C834-11E0-B1CD-C2BB161B83B5 http://blip.tv/rtp/touchpoints-tv-michael-desimone-fiftyone-5473056 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5473056 5455858 file TV-UN 0.0 2011-08-16T18:23:22Z English Business/Finanace 0 0 0 4 News & Politics 1 433 AYLOhwQC http://blip.tv/play/AYLOhwQC http://blip.tv/comments/?attached_to=post5473056&skin=rss Retailtouchpoints-TouchPointsTVMichaelDeSimoneFiftyOne421-307.jpg No license (All rights reserved)
Since the economic downturn of 2008, retailers have been exploring new outlets to maximize profit and brand exposure. While multiple retailers have opted to go global by opening brick-and-mortar locations, retailers including Macy’s, Pottery Barn and GUESS? have implemented cross border trade (CBT) solutions from vendors like FiftyOne to open their e-Commerce stores to international consumers. In this episode of TouchPoints TV, Michael DeSimone, CEO of FiftyOne, provides insight on the growth potential within the international market, behaviors of the “Cross-Border Power Shopper” and top tips for retailers considering global expansion. ]]> http://blip.tv/file/5455858 Business Tue, 16 Aug 2011 18:23:22 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVMichaelDeSimoneFiftyOne421-307.jpg ]]> TouchPoints TV: Michael DeSimone, FiftyOne B3F1AD54-C36C-11E0-B2CA-EC0BB6B11478 http://blip.tv/rtp/touchpoints-tv-lisa-coffey-google-5457409 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5457409 5440200 file TV-UN 0.0 2011-08-10T16:20:46Z English Business/Finanace 0 0 0 4 News & Politics 1 159 AYLNjGUC http://blip.tv/play/AYLNjGUC http://blip.tv/comments/?attached_to=post5457409&skin=rss Retailtouchpoints-TouchPointsTVLisaCoffeyGoogle871-397.jpg No license (All rights reserved)
. ]]> http://blip.tv/file/5440200 Business Wed, 10 Aug 2011 16:20:46 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVLisaCoffeyGoogle871-397.jpg ]]> TouchPoints TV: Lisa Coffey, Google 978C32AE-C210-11E0-B7EF-CC4F904F6423 http://blip.tv/rtp/touchpoints-tv-gary-whittemore-experian-footfall-5452249 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5452249 5435033 file TV-UN 0.0 2011-08-08T22:48:53Z English Business/Finanace 0 0 0 4 News & Politics 1 261 AYLM5D0C http://blip.tv/play/AYLM5D0C http://blip.tv/comments/?attached_to=post5452249&skin=rss Retailtouchpoints-TouchPointsTVGaryWhittemoreExperianFootFall427-617.jpg No license (All rights reserved)
Gary discusses the business strategies Experian FootFall offers retailers to uncover data to improve store operations. Regarding the pain points retailers face, Experian FootFall provides insights to retailer's marketing campaigns and uses clustering of similar stores to measure its successes. Additionally, customer experience continues to be a differentiator among retailers and it is important for them to understand their business. ]]> http://blip.tv/file/5435033 Business Mon, 08 Aug 2011 22:48:53 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVGaryWhittemoreExperianFootFall427-617.jpg ]]> TouchPoints TV: Gary Whittemore, Experian FootFall 04138144-B964-11E0-921D-ACFEDF2A9E1D http://blip.tv/rtp/webinar-beyond-transaction-using-sms-for-engaging-commerce-5421612 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5421612 5404383 file TV-UN 0.0 2011-07-28T21:53:23Z English Business/Finanace 0 0 0 4 News & Politics 1 2259 AYLK9RAC http://blip.tv/play/AYLK9RAC http://blip.tv/comments/?attached_to=post5421612&skin=rss Retailtouchpoints-BeyondTransactionUsingSMSForEngagingCommerce989-61.jpg No license (All rights reserved)
The mobile channel successfully drives conversions and influences consumers at the point of purchase, but it also can help retailers garner greater customer loyalty. Retailers can engage and retain customers using mobile promotions and rewards via SMS text messaging. Research shows that today's consumers are using their mobile devices more for texting than for calling. This webinar will explore how retailers can effectively utilize SMS text messaging not only to interrupt the path to purchase and influence behavior, but to create experiences that drive greater loyalty and CRM, and foster reengagement. ]]> http://blip.tv/file/5404383 Business Thu, 28 Jul 2011 21:53:23 +0000 http://a.images.blip.tv/Retailtouchpoints-BeyondTransactionUsingSMSForEngagingCommerce989-61.jpg ]]> Webinar: Beyond Transaction: Using SMS For Engaging Commerce 76E5D380-B71A-11E0-9C0A-F4DDE8348636 http://blip.tv/rtp/webinar-engaging-shoppers-and-building-loyalty-with-social-clienteling-5411550 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5411550 5394309 file TV-UN 0.0 2011-07-26T00:01:51Z English Business/Finanace 0 0 0 4 News & Politics 1 3411 AYLKpkIC http://blip.tv/play/AYLKpkIC http://blip.tv/comments/?attached_to=post5411550&skin=rss Retailtouchpoints-EngagingShoppersAndBuildingLoyaltyWithSocialClienteling179-544.jpg No license (All rights reserved)
Facebook has reached close to 600 million members, many of whom sign on to the social network before brushing their teeth in the morning. More shoppers consult their social media peers and social reviews before deciding to purchase a product or service. Businesses that have embraced these trends are making great strides in today’s customer-driven marketplace. In fact 62% of business executives surveyed by McKinsey stated that the use of Web 2.0 technologies – collaborative social channels – integrated into the enterprise have increased the effectiveness of their marketing efforts to achieve higher levels of awareness, consideration and conversion and all-important loyalty. Retailers now have an opportunity to tap into the explosive growth of the social media generation by developing a social profile for shoppers and communicating with those shoppers as they are in the process of making their buying decisions, whether online or in-store. Social clienteling is the wave of present and future. It is no longer adequate to conduct traditional clienteling. In order to create a base of loyal customers for the long-term, retailers need to have a real-time dynamic view of each customer that is shaped by in-store as well as online and social media interactions. This webinar will provide guidelines on how retailers can enable social clienteling throughout their organizations, in order to better know and engage their best customers. The presentation covers the following key points: •The business case for social clienteling – industry perspective and data points •The difference between social clienteling and traditional clienteling •The steps to enable social clienteling throughout the enterprise •A walkthrough of a real-world social clienteling customer model ]]> http://blip.tv/file/5394309 Business Tue, 26 Jul 2011 00:01:51 +0000 http://a.images.blip.tv/Retailtouchpoints-EngagingShoppersAndBuildingLoyaltyWithSocialClienteling179-544.jpg ]]> Webinar: Engaging Shoppers and Building Loyalty With Social Clienteling C40D9580-A8E7-11E0-A5D3-95B45557FFF7 http://blip.tv/rtp/touchpoints-tv-keith-carpentier-lawrence-5355255 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5355255 5337943 file TV-UN 0.0 2011-07-07T22:23:40Z English Business/Finanace 0 0 0 4 News & Politics 1 162 AYLG7lsC http://blip.tv/play/AYLG7lsC http://blip.tv/comments/?attached_to=post5355255&skin=rss Retailtouchpoints-TouchPointsTVKeithCarpentier176-687.jpg No license (All rights reserved)
Keith gives viewers an in-depth look at the “Virtual Assistant,” which is making its U.S. debut at Duane Reade’s new flagship store on Wall Street in New York City. The technology, developed by Lawrence, a Tensator Company, crafts a unique and compelling trip for customers in their tour of the 22,000 square-foot store, which also features a medical clinic, spa, and sushi bar. Keith explains how the technology formulates a customized plug and play solution for retailers by conveying information on promotions, sales and new brands to give shoppers a simple yet rewarding in-store experience. ]]> http://blip.tv/file/5337943 Business Thu, 07 Jul 2011 22:23:40 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVKeithCarpentier176-687.jpg ]]> TouchPoints TV: Keith Carpentier, Lawrence 69586E2A-A7FD-11E0-9AB1-D4FE327896BF http://blip.tv/rtp/touchpoints-tv-joe-magnacca-duane-reade-5350689 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5350689 5333370 file TV-UN 0.0 2011-07-06T18:26:05Z English Business/Finanace 0 0 0 4 News & Politics 1 318 AYLGywUC http://blip.tv/play/AYLGywUC http://blip.tv/comments/?attached_to=post5350689&skin=rss Retailtouchpoints-TouchPointsTVJoeMagnaccaDuaneReede282-724.jpg No license (All rights reserved)
Retail TouchPoints caught up with Joseph Magnacca, President of Duane Reade, during the unveiling of the new flagship store at Wall Street in New York. Magnacca discusses Duane Reade's partnership with Walgreens and the various communities the store is designed to serve. ]]> http://blip.tv/file/5333370 Business retail grand opening store duane reede Wed, 06 Jul 2011 18:26:05 +0000 retail, grand opening, store, duane reede http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVJoeMagnaccaDuaneReede282-724.jpg retail, grand opening, store, duane reede ]]> TouchPoints TV: Joe Magnacca, Duane Reade 8187831A-A405-11E0-873D-F5224F9838F8 http://blip.tv/rtp/touchpoints-tv-miles-tedder-anna-s-linens-5334331 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5334331 5316995 file TV-UN 0.0 2011-07-01T17:13:57Z English Business/Finanace 0 0 0 4 News & Politics 1 236 AYLFyx8C http://blip.tv/play/AYLFyx8C http://blip.tv/comments/?attached_to=post5334331&skin=rss Retailtouchpoints-TouchPointsTVMilesTedderAnnasLinens162-187.jpg No license (All rights reserved)
RTP caught up with Senior Vice President of IT & Supply Chains at Anna's Linens Miles Tedder during JDA Software's FOCUS event in Orlando May 1-4. Tedder discusses how JDA's solutions have helped Annas Linens improve the customer experience at store level, streamline the efficiencies for its store operations team and created a foundation for workforce management planning at store level. Tedder also covers the importance of having the appropriate application at store level. ]]> http://blip.tv/file/5316995 Business jda retail rtp retail touchpoints supply chain Fri, 01 Jul 2011 17:13:57 +0000 jda, retail, rtp, retail touchpoints, supply chain http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVMilesTedderAnnasLinens162-187.jpg jda, retail, rtp, retail touchpoints, supply chain ]]> TouchPoints TV: Miles Tedder, Anna's Linens 870BBCCA-8542-11E0-84A5-D96FE6D91E8C http://blip.tv/rtp/touchpoints-tv-rodney-runyan-university-of-tennessee-5195646 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5195646 5178040 file TV-UN 0.0 2011-05-23T13:42:40Z English Business/Finanace 0 0 0 4 News & Politics 1 274 AYK9j2IC http://blip.tv/play/AYK9j2IC http://blip.tv/comments/?attached_to=post5195646&skin=rss Retailtouchpoints-TouchPointsTVRodneyRunyanUniversityOfTennessee830-272.jpg No license (All rights reserved)
During JDA Software’s FOCUS event in Orlando May 1-4, Rod discusses the University of Tennessee’s partnership with JDA to develop an extensive Retail Technology minor providing graduates with the ability to apply real-world experience as an industry professionals and identify retail trends. Rod also covers the growing role of retail technology as it relates to an enhanced customer experience. ]]> http://blip.tv/file/5178040 Business Mon, 23 May 2011 13:42:40 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVRodneyRunyanUniversityOfTennessee830-272.jpg ]]> TouchPoints TV: Rodney Runyan, University of Tennessee 5E44CD8C-7FD3-11E0-A788-93D14442F735 http://blip.tv/rtp/touchpoints-tv-fabrizio-brasca-jda-5168715 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5168715 5151086 file TV-UN 0.0 2011-05-16T15:44:21Z English Business/Finanace 0 0 0 4 News & Politics 1 265 AYK7vS8C http://blip.tv/play/AYK7vS8C http://blip.tv/comments/?attached_to=post5168715&skin=rss Retailtouchpoints-TouchPointsTVFabrizioBrascaJDA940-344.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVFabrizioBrascaJDA940-344-767.jpg No license (All rights reserved)
During JDA Software’s FOCUS event in Orlando Fabrizio discusses how JDA helps retailers cater to consumer demand during the peak holiday shopping season, and emphasized the importance of addressing the multi-mobile issue. In addition, Fabrizio explores how retailers can leverage other aspects of their network for preplanning and growth anticipation. ]]> http://blip.tv/file/5151086 Business touchpoints tv retail jda supply chain logistics Mon, 16 May 2011 15:44:21 +0000 touchpoints tv, retail, jda, supply chain, logistics http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVFabrizioBrascaJDA940-344.jpg touchpoints tv, retail, jda, supply chain, logistics ]]> TouchPoints TV: Fabrizio Brasca, JDA 89B8B27A-7A6B-11E0-BE68-D11440A5ACA9 http://blip.tv/rtp/touchpoints-tv-casey-chroust-rila-5141458 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5141458 5123792 file TV-UN 0.0 2011-05-09T18:38:31Z English Business/Finanace 0 0 0 4 News & Politics 1 888 AYK56DYC http://blip.tv/play/AYK56DYC http://blip.tv/comments/?attached_to=post5141458&skin=rss Retailtouchpoints-TouchPointsTVCaseyChroustRILA184-437.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVCaseyChroustRILA184-437-620.jpg No license (All rights reserved)
Casey shared insights on the future of mobile payments in retail, focusing on the emergence of Near Field Communication (NFC) and the creation of the ISIS national mobile payment network. He also discussed Starbucks' recent launch of NFC payment. Many other retailers, he noted, are taking a wait-and-see approach to NFC. ]]> http://blip.tv/file/5123792 Business rila touchpoints tv mobile nfc Mon, 09 May 2011 18:38:31 +0000 rila, touchpoints tv, mobile, nfc http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVCaseyChroustRILA184-437.jpg rila, touchpoints tv, mobile, nfc ]]> TouchPoints TV: Casey Chroust, RILA AC94E22A-619B-11E0-89EF-80A1AAFBE5D2 http://blip.tv/rtp/touchpoints-tv-mario-vollbracht-hp-5009785 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5009785 4991941 file TV-UN 0.0 2011-04-08T04:50:06Z English Business/Finanace 0 0 0 4 News & Politics 1 635 AYKx410C http://blip.tv/play/AYKx410C http://blip.tv/comments/?attached_to=post5009785&skin=rss Retailtouchpoints-TouchPointsTVMarioHP564-169.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVMarioHP564-169-250.jpg No license (All rights reserved)
Mario discusses specific topics around personalization, mobility, global issues and the retail/CPG convergence. "Retailers must consider allowing their wireless network to be open inside the store," he noted. Regarding mobility, HP is equipped to provide the handheld device, but also the behind-the-scenes services to help provision the structured and unstructured data and send it out in a timely manner to consumers and store associates. Also, the relationship with CPG companies and retailers is beginning to converge, with more collaboration and CPG companies starting to market direct to consumers. Additionally, retailers should be aware of retail trends on a global level, from continued urbanization to the aging population and the need for continued localization. ]]> http://blip.tv/file/4991941 Business Fri, 08 Apr 2011 04:50:06 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVMarioHP564-169.jpg ]]> TouchPoints TV: Mario Vollbracht, HP B9DBE5B0-619A-11E0-9AE1-FE59C29E4584 http://blip.tv/rtp/touchpoints-tv-tom-peterson-hp-5009768 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 5009768 4991924 file TV-UN 0.0 2011-04-08T04:43:19Z English Business/Finanace 0 0 0 4 News & Politics 1 685 AYKx40wC http://blip.tv/play/AYKx40wC http://blip.tv/comments/?attached_to=post5009768&skin=rss Retailtouchpoints-TouchPointsTVTomPetersonHP243-604.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVTomPetersonHP243-604-389.jpg No license (All rights reserved)
Tom shares HP's imperatives for retailers today: 1) There are still 2 or 3 years left in the economic downturn; and 2) Retailers must embrace and become part of the connected, social world. To that end HP is working to help retailers modernize their outdated IT infrastructure while removing unnecessary costs. Once retail organizations achieve these goals, they can deploy new solutions and services to differentiate themselves in the retail marketplace. ]]> http://blip.tv/file/4991924 Business Fri, 08 Apr 2011 04:43:19 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVTomPetersonHP243-604.jpg ]]> TouchPoints TV: Tom Peterson, HP DAA16F6A-4E47-11E0-B67F-9EEC35CA3B08 http://blip.tv/rtp/touchpoints-tv-fiona-dias-gsi-commerce-4900862 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 4900862 4882894 file TV-UN 0.0 2011-03-14T14:32:13Z English Business/Finanace 0 0 0 4 News & Politics 1 501 AYKrkGIC http://blip.tv/play/AYKrkGIC http://blip.tv/comments/?attached_to=post4900862&skin=rss Retailtouchpoints-TouchPointsTVFionaDiasGSICommerce542-351.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVFionaDiasGSICommerce542-351-688.jpg No license (All rights reserved)
As online commerce continues to soar, retailers are challenged to meet the real-time demand of online shoppers. GSI Commerce provides customer-centric services including ShopRunner and RueLala, for an innovative approach to online retail. Executive Vice President of Marketing & Strategy Fiona Dias shares how retailers can acquire and retain customers, how technology is changing the retail landscape and the emergence of tablets for mobile checkout and in-store assistance. ]]> http://blip.tv/file/4882894 Business Mon, 14 Mar 2011 14:32:13 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVFionaDiasGSICommerce542-351.jpg ]]> TouchPoints TV: Fiona Dias, GSI Commerce 2B4E6D2A-45EA-11E0-A7E6-E9F102894A50 http://blip.tv/rtp/touchpoints-tv-rob-garf-ibm-4858077 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 4858077 4840013 file TV-UN 0.0 2011-03-03T23:01:27Z English Business/Finanace 0 0 0 4 News & Politics 1 584 AYKowkEC http://blip.tv/play/AYKowkEC http://blip.tv/comments/?attached_to=post4858077&skin=rss Retailtouchpoints-18069538.png No license (All rights reserved)
Rob Garf, Retail Strategy Leader, IBM Services Group, shares some of the insights IBM gleaned from its recent survey of 30,000 consumers worldwide. "Consumers are back in the game," Garf said, although spending is not returning to pre-recessionary levels. Garf also talked about IBM's recent investments in business analytics and optimization, and how the company is combining its Global Business Services with its brands, including software and infrastructure. ]]> http://blip.tv/file/4840013 Business Thu, 03 Mar 2011 23:01:27 +0000 http://a.images.blip.tv/Retailtouchpoints-18069538.png ]]> TouchPoints TV: Rob Garf, IBM 04102B2E-4048-11E0-BFA6-98A75F226114 http://blip.tv/rtp/touchpoints-tv-brad-malmberg-lightspeed-4827457 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 4827457 4809365 file TV-UN 0.0 2011-02-24T18:58:07Z English Business/Finanace 0 0 0 4 News & Politics 1 421 AYKm0yUC http://blip.tv/play/AYKm0yUC http://blip.tv/comments/?attached_to=post4827457&skin=rss Retailtouchpoints-TouchPointsTVBradMalmbergLightSpeed898-284.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVBradMalmbergLightSpeed898-284-165.jpg No license (All rights reserved)
Brad Malmberg, Training Manager from Xsilva, describes the company's LightSpeed Point of Sale system designed for Mac computers and mobile devices running iOS. With these solutions store associates can conduct processing sales on the sales floor by browsing products visually and finding related products for upsell, then processing the sale. Once products are added to an electronic invoice, the system can conduct internal credit card processing or use an external terminal for payment by cash. The system also features a back-end browser that has an “iTunes-like look and feel.” LightSpeed also introduced a new app for the iPad or the iPhone which can conduct product lookups using a mobile device. ]]> http://blip.tv/file/4809365 Business Thu, 24 Feb 2011 18:58:07 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVBradMalmbergLightSpeed898-284.jpg ]]> TouchPoints TV: Brad Malmberg, LightSpeed 1684E9CE-3527-11E0-8E52-9EF33D9ECAD9 http://blip.tv/rtp/touchpoints-tv-david-dorf-oracle-retail-4765600 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 4765600 4747416 file TV-UN 0.0 2011-02-10T15:04:41Z English Business/Finanace 0 0 0 4 News & Politics 1 578 AYKi8AQC http://blip.tv/play/AYKi8AQC http://blip.tv/comments/?attached_to=post4765600&skin=rss Retailtouchpoints-TouchPointsTVDavidDorfOracleRetailSolutions815-458.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVDavidDorfOracleRetailSolutions815-458-762.jpg No license (All rights reserved)
Dorf talked about the importance of implementing technology that will facilitate efficient global expansion, including localization requirements for different countries. To deliver effective Business Intelligence strategies, Oracle has introduced its Exidata appliance that offers both the required software and “extremely powerful hardware.” He also said he expects to see Near Field Communication (NFC) take off in 2011, starting slowing with the building of infrastructure. ]]> http://blip.tv/file/4747416 Business Thu, 10 Feb 2011 15:04:41 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVDavidDorfOracleRetailSolutions815-458.jpg ]]> TouchPoints TV: David Dorf, Oracle Retail 87BD82FC-306F-11E0-9F32-9CEE8D8718CA http://blip.tv/rtp/touchpoints-tv-dave-burton-epicor-4740273 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 4740273 4722073 file TV-UN 0.0 2011-02-04T15:00:39Z English Business/Finanace 0 0 0 4 News & Politics 1 303 AYKhqhUC http://blip.tv/play/AYKhqhUC http://blip.tv/comments/?attached_to=post4740273&skin=rss Retailtouchpoints-TouchPointsTVDaveBurtonEpicor241-123.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVDaveBurtonEpicor241-123-822.jpg No license (All rights reserved)
Dave Burton, Product Director for CRM, Epicor Retail mentioned Epicor’s announcements including the iPad POS; a text messaging application that retailers can use for direct consumer marketing; and Enterprise Selling, which allows the retailer to service the consumer wherever they choose. Enterprise selling now features a Google Adapter, which will let shoppers know if the product is in stock at their store of choice. ]]> http://blip.tv/file/4722073 Business Fri, 04 Feb 2011 15:00:39 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVDaveBurtonEpicor241-123.jpg ]]> TouchPoints TV: Dave Burton, Epicor 224F4492-2FB0-11E0-9EF1-E1EEFCD9DBEF http://blip.tv/rtp/touchpoints-tv-frank-riso-motorola-4736129 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 4736129 4717928 file TV-UN 0.0 2011-02-03T16:10:35Z English Business/Finanace 0 0 0 4 News & Politics 1 715 AYKhiWUC http://blip.tv/play/AYKhiWUC http://blip.tv/comments/?attached_to=post4736129&skin=rss Retailtouchpoints-TouchPointsTVFrankRisoMotorola579-996.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVFrankRisoMotorola579-996-360.jpg No license (All rights reserved)
Frank Riso, Senior Director, Global Retail Lead, Motorola talks about three key trends in retail: mobilizing store associates; reaching the smarter consumers; and controlling store assets. Riso also discusses the company’s annual research project, which included store associates this year. “More than half of store associates are concerned that they do not have the information the customers have,” said Riso. ]]> http://blip.tv/file/4717928 Business Thu, 03 Feb 2011 16:10:35 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVFrankRisoMotorola579-996.jpg ]]> TouchPoints TV: Frank Riso, Motorola 9091AD22-2A39-11E0-9BE4-B8660599A88C http://blip.tv/rtp/touchpoints-tv-david-gruehn-microsoft-4708021 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 4708021 4689783 file TV-UN 0.0 2011-01-27T17:19:14Z English Business/Finanace 0 0 0 4 News & Politics 1 1277 AYKfrhkC http://blip.tv/play/AYKfrhkC http://blip.tv/comments/?attached_to=post4708021&skin=rss Retailtouchpoints-97431163.png http://a.images.blip.tv/Retailtouchpoints-97431163-35.jpg No license (All rights reserved)
Description ]]> http://blip.tv/file/4689783 Business Thu, 27 Jan 2011 17:19:14 +0000 http://a.images.blip.tv/Retailtouchpoints-97431163.png ]]> TouchPoints TV: David Gruehn, Microsoft 5CF5A0A0-28E4-11E0-B703-F87EDCE2E246 http://blip.tv/rtp/touchpoints-tv-james-han-tyco-retail-solutions-4700664 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 4700664 4682410 file TV-UN 0.0 2011-01-26T00:36:49Z English Business/Finanace 0 0 0 4 News & Politics 1 141 AYKe9FwC http://blip.tv/play/AYKe9FwC http://blip.tv/comments/?attached_to=post4700664&skin=rss Retailtouchpoints-TouchPointsTVJamesHanTycoRetailSolutions244-72.jpg http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVJamesHanTycoRetailSolutions244-72-751.jpg No license (All rights reserved)
Han describes Tyco’s continuing dedication and investment in the retail industry, through data-driven devices that are designed to minimize investments and lessen duplication of applications. The retail side of Tyco’s business is approximately $1 billion across 70 countries. ]]> http://blip.tv/file/4682410 Business Wed, 26 Jan 2011 00:36:49 +0000 http://a.images.blip.tv/Retailtouchpoints-TouchPointsTVJamesHanTycoRetailSolutions244-72.jpg ]]> TouchPoints TV: James Han, Tyco Retail Solutions E675B444-9A98-11DF-B925-E64E2B804CBF http://blip.tv/rtp/retail-minute-episode-1-3957834 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 3957834 3938903 file TV-UN 0.0 2010-07-28T22:38:53Z English Business/Finanace 0 0 0 4 News & Politics 1 88 AYHxyS4C http://blip.tv/play/AYHxyS4C http://blip.tv/comments/?attached_to=post3957834&skin=rss Retailtouchpoints-RetailMinuteEpisode1383-334.jpg http://a.images.blip.tv/Retailtouchpoints-RetailMinuteEpisode1383-334-941.jpg No license (All rights reserved)
In our first ever episode of the Retail Minute, Amanda Ferrante (@Amanda_Ferrante) goes over this weeks retail news including these bits: WalmartOffice DepotAmazonA&PGap ]]> http://blip.tv/file/3938903 Business retail touch points retail mintue 1 minute retail touchpoints amanda ferrante Wed, 28 Jul 2010 22:38:53 +0000 retail, touch, points, retail mintue, 1 minute, retail touchpoints, amanda ferrante http://a.images.blip.tv/Retailtouchpoints-RetailMinuteEpisode1383-334.jpg retail, touch, points, retail mintue, 1 minute, retail touchpoints, amanda ferrante ]]> Retail Minute: Episode 1 774721C0-6F46-11DF-9010-80BB2F063370 http://blip.tv/rtp/video-podcast-episode-4-shopper-driven-mobile-apps-3729410 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 3729410 3710309 file TV-UN 0.0 2010-06-03T19:30:28Z English Business/Finanace 0 0 0 4 News & Politics 1 605 AYHj0GYC http://blip.tv/play/AYHj0GYC http://blip.tv/comments/?attached_to=post3729410&skin=rss Retailtouchpoints-RetailTouchPointsPodcastEpisode4ShopperDrivenMobileApps398-811.jpg http://a.images.blip.tv/Retailtouchpoints-RetailTouchPointsPodcastEpisode4ShopperDrivenMobileApps398-811-31.jpg No license (All rights reserved)
Amanda & Sal are back for the 4th episode of the Retail TouchPoints Podcast. This episode Amanda and Sal dive deep with 5 different mobile shopper apps. In this episode: Shop Nearby by The Find (link )Coach Gift Finder (link )RedLaser (link )CardStar (link )Slifter (link )Retail 3.0 Virtual Conference & Expo (link )You can reach Sal on twitter at @SLoSauro and Amanda at @Amanda_Ferrante ]]> http://blip.tv/file/3710309 Business retail touch points mobile apps iphone shop nearby the find red laser cardstar slifter coach gift finder retail 3.0 virtual event Thu, 03 Jun 2010 19:30:28 +0000 retail, touch, points, mobile apps, iphone, shop nearby, the find, red laser, cardstar, slifter, coach gift finder, retail 3.0, virtual event http://a.images.blip.tv/Retailtouchpoints-RetailTouchPointsPodcastEpisode4ShopperDrivenMobileApps398-811.jpg retail, touch, points, mobile apps, iphone, shop nearby, the find, red laser, cardstar, slifter, coach gift finder, retail 3.0, virtual event ]]> Video Podcast: Episode 4 - Shopper Driven Mobile Apps CD2BE95C-2637-11DF-BC19-E905681334E8 http://blip.tv/rtp/video-podcast-episode-3-mobile-pos-3309810 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 3309810 3290402 file TV-UN 0.0 2010-03-02T20:11:35Z English Business/Finanace 0 0 0 4 News & Politics 1 452 AYHKglYC http://blip.tv/play/AYHKglYC http://blip.tv/comments/?attached_to=post3309810&skin=rss Retailtouchpoints-47640196.png No license (All rights reserved)
Amanda and Sal are back! This week they venture into the retail mobile POS space and discuss the different strategies used for Mobile POS applications.. In this episode: Global Bay (link )Square (link )Apple To Take Bite Out of POS Space (link ) ]]> http://blip.tv/file/3290402 Business retail touch points globalbay square mobile pos Tue, 02 Mar 2010 20:11:35 +0000 retail, touch, points, globalbay, square, mobile, pos http://a.images.blip.tv/Retailtouchpoints-47640196.png retail, touch, points, globalbay, square, mobile, pos ]]> Video Podcast: Episode 3 - Mobile POS B2451C3E-C977-11DE-8B71-89B2D98CC4C6 http://blip.tv/rtp/video-podcast-episode-2-underestimated-touchpoint-2827913 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 2827913 2808053 file TV-UN 0.0 2009-11-04T19:24:39Z English Business/Finanace 0 0 0 4 News & Politics 1 330 AYGszW0C http://blip.tv/play/AYGszW0C http://blip.tv/comments/?attached_to=post2827913&skin=rss Retailtouchpoints-11446672.png No license (All rights reserved)
Amanda is back! But, this time Sal LoSauro joins her to talk up interactivity, fitting rooms and Amanda's article, The Underestimated TouchPoint. In this episode: The Underestimated TouchPoint (link )Alert Tech (link )EZFace (link ) ]]> http://blip.tv/file/2808053 Business retail touchpoints alert tech ezface underestimated cross-channel xchannel fitting room Wed, 04 Nov 2009 19:24:39 +0000 retail, touchpoints, alert tech, ezface, underestimated, cross-channel, xchannel, fitting room http://a.images.blip.tv/Retailtouchpoints-11446672.png retail, touchpoints, alert tech, ezface, underestimated, cross-channel, xchannel, fitting room ]]> Video Podcast: Episode 2 - Underestimated TouchPoint 76CF50F8-8772-11DE-BFCE-A0A769745ABA http://blip.tv/rtp/video-podcast-episode-1-social-shopping-2487304 retailtouchpoints 235487 TouchPointsTV rtp Retail TouchPoints http://blip.tv/rtp http://a.images.blip.tv/Retailtouchpoints-picture109.jpg 2487304 2467290 file TV-G 0.0 2009-08-12T19:00:55Z English Business/Finanace 0 0 0 4 News & Politics 1 359 AYGX6GwC http://blip.tv/play/AYGX6GwC http://blip.tv/comments/?attached_to=post2487304&skin=rss Retailtouchpoints-23350701.png No license (All rights reserved)
Plugged In: Social Shopping View our first ever video podcast focusing on the retail industry's marketing strategies. In this week, we focus on a handful of retailers and solutions providers that bring social media and shopping together.In this episode: WholefoodsMandee'sDecisionstepSeshFluid Social ]]> http://blip.tv/file/2467290 Business retail marketing wholefoods mandees decisionstep sesh fluid social Wed, 12 Aug 2009 19:00:55 +0000 retail, marketing, wholefoods, mandees, decisionstep, sesh, fluid social http://a.images.blip.tv/Retailtouchpoints-23350701.png retail, marketing, wholefoods, mandees, decisionstep, sesh, fluid social ]]> Video Podcast: Episode 1 - Social Shopping