TouchPoints TV is a periodic video podcast which covers the Retail Industry and offers insights from leading executives on emerging strategies, inno...
Full description and show credits
Webinar: Card-Linked Offers – The New Deal For I...
48:02
Feb 22, 2012
In-store retail marketers face tough challenges in today’s cross-channel marketplace — they need to find innovative ways to bring shoppers into the store and motivate them t...
TouchPoints TV: Jason Taylor, Usablenet
S. 3 / Ep. 41
06:44
Feb 14, 2012
Taylor highlights the evolution of mobile and social commerce, as well as the key characteristics of a successful mobile optimized web site and application. Taylor also disc...
TouchPoints TV: Blair Lyon, Monetate
S. 3 / Ep. 42
06:07
Feb 14, 2012
Lyon explains how and why testing and targeting have become vitally important criteria in developing an optimized e-Commerce experience. Lyon also discusses the release of M...
TouchPoints TV: Michael Griffiths, Microsoft
S. 3 / Ep. 39
04:06
Feb 13, 2012
Customer centricity is key for success in 2012 and beyond. As consumers continue to adopt multichannel shopping tactics, retailers are implementing strategies to increase en...
TouchPoints TV: Troy Yohn, Rutter's
S. 3 / Ep. 40
03:05
Feb 13, 2012
During this episode of TouchPoints TV, Troy Yohn, Marketing Technician from Rutter's Farm Stores, receives the Customer Engagement Award for the Mobile Application category....
TouchPoints TV: Rob Tuttle, Teradata
S. 3 / Ep. 35
07:00
Feb 10, 2012
An unstable economic climate has forced retailers to be more mindful of marketing spend, making integrated marketing management a vital tool for success. Rob Tuttle, Directo...
TouchPoints TV: Dennis Hernreich, Casual Male
S. 3 / Ep. 36
05:20
Feb 10, 2012
In this episode of TouchPoints TV, Dennis Hernreich, COO and CFO of Casual Male Retail Group, receives the Retail TouchPoints Customer Engagement Award for Merchandising and...
TouchPoints TV: Brendan O'Meara, Microsoft
S. 3 / Ep. 37
09:01
Feb 10, 2012
O’Meara discussed the retail industry’s current focus on the customer experience, embracing digital, and the convergence of online and the store. “Retailers must think about...
Webinar: The Connected Consumer
S. 3 / Ep. 38
57:06
Feb 8, 2012
Consumers are smarter today than ever before. In fact, today's consumers own your brand. Their shopping expectations are higher, they make decisions faster, and they researc...
TouchPoints TV: Pascale Juan, I Love Velvet
S. 3 / Ep. 34
06:11
Feb 1, 2012
Mobility was a hot topic at this year’s BIG Show. With the promise of increased purchase rates and customer engagement, retailers are eager to leverage clienteling and payme...
TouchPoints TV: Kelly O'Neil, Oracle Retail
S. 3 / Ep. 33
05:23
Jan 31, 2012
O’Neil, who joined Oracle Retail along with the ATG acquisition, discusses the integration of commerce and business operations. “It’s a fascinating time in retail,” she note...
TouchPoints TV: Ravi Bagal, Verizon
S. 3 / Ep. 26
05:42
Jan 31, 2012
Bagal explains Verizon’s definition of omnichannel. He notes that consumers want a single experience with retailers across any touch point. Bagal points out that any retaile...
TouchPoints TV is a periodic video podcast which covers the Retail Industry and offers insights from leading executives on emerging strategies, innovative products and services, and recent retail news. Subscribe to the feed and stay in touch with the latest retail happenings.