How Social Customer Service is Changing the Culture at Comcast

Kip Wetzel, Sr. Director Social Media Servicing & Strategy, Comcast joins (R)evolution to share Comcast's vision for service and why customer service becomes a key that unlocks a new generation of customer relationships.

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How Social Customer Service is Changing the Culture at Comcast

Revolution

37 episodes in News & Politics

Revolution connects you to the people, trends, and ideas defining the future of business, marketing, and media. Hosted by award-winning author Brian Solis.