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  <blip:puredescription><![CDATA[Such a relaxing ride!]]></blip:puredescription>
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Such a relaxing ride!

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  <blip:puredescription><![CDATA[In this video, Art Schlussel covers: 1. How does the US Army build its KM Capabilities? 2. What is the US Army doing about KM Competencies, Education and Training? 3. What is the primary goal for KM Education and Training in the Army? 4.What sort of Skills need to be trained?]]></blip:puredescription>
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This is Rosemarie Somaiah&apos;s &quot;welcome to country&quot; opening story for Origins 2010: a tale of intended conquest that leads to unexpected consequences of great significance for Singapore!

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<br />

This is a short 20 minute tutorial on how to do a KM planning exercise using Straits Knowledge&apos;s KM Planning Toolkit. In a participatory session with the organisation&apos;s managers we look first at KM pain points, using the KM Diagnostic Cards, then at behaviours using the Organisation Culture Cards, then at any other KM-related insights that come through from discussion with the managers. The next stage is to prioritise a key cluster of issues to work on, and start designing interventions using our KM Method Cards. The KM Planning Toolkit can be purchased at http://store.straitsknowledge.com

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  <blip:puredescription><![CDATA[This is an interview conducted by Channelnewsasia&apos;s Primetime Morning show on 6 September just before the Origins Business Narrative Conference 2010. Victoria Ward and Olivier Serrat explain the importance of storytelling in an organisational context.]]></blip:puredescription>
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<br />

This is an interview conducted by Channelnewsasia&apos;s Primetime Morning show on 6 September just before the Origins Business Narrative Conference 2010. Victoria Ward and Olivier Serrat explain the importance of storytelling in an organisational context.

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  <blip:puredescription><![CDATA[In this 15 minute podcast Patrick Lambe explains the importance of both formal and informal knowledge sharing mechanisms to support coordination, group memory and collective learning in teams and organisations.]]></blip:puredescription>
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In this 15 minute podcast Patrick Lambe explains the importance of both formal and informal knowledge sharing mechanisms to support coordination, group memory and collective learning in teams and organisations.

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  <blip:puredescription><![CDATA[This was a conversation I had in June 2010 with Patricia Eng, Senior Knowledge Management Advisor at the US Nuclear Regulatory Commission. I had met Patricia at KM World the previous November, and was impressed by her passionate, no-nonsense, deeply practical approach to KM. In this interview we explore how she got into KM, and what it takes to be effective in a knowledge management role.]]></blip:puredescription>
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<br />

This was a conversation I had in June 2010 with Patricia Eng, Senior Knowledge Management Advisor at the US Nuclear Regulatory Commission. I had met Patricia at KM World the previous November, and was impressed by her passionate, no-nonsense, deeply practical approach to KM. In this interview we explore how she got into KM, and what it takes to be effective in a knowledge management role.

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In the first part of this evening talk for iKMS (www.ikms.org) given by Arthur Shelley on 26 November 2009, Arthur introduces the idea of using animal metaphors as a way of influencing behaviours and enhancing performance. We see an activity using his &quot;Organization Zoo&quot; cards to discuss team balance and formation.

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In the second part of this evening talk for iKMS (www.ikms.org) on 2nd April 2009, Olivier Amprimo of the National Library Board explains how social computing meets knowledge management needs in the new knowledge organisation.

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  <blip:puredescription><![CDATA[This is the keynote address from Dr Steve Ellis of HSBC at the KM Singapore Conference 13 August 2009. The topic was &quot;knowledge based working in the current economic climate&quot; and Dr Ellis argued that while the pressures of an economic crisis tended to make managers less prone to think in terms of long term KM investments and gains, this environment (a) shows the value of knowledge worker skills and (b) focuses knowledge managers on delivering tangible value.]]></blip:puredescription>
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<br />

This is the keynote address from Dr Steve Ellis of HSBC at the KM Singapore Conference 13 August 2009. The topic was &quot;knowledge based working in the current economic climate&quot; and Dr Ellis argued that while the pressures of an economic crisis tended to make managers less prone to think in terms of long term KM investments and gains, this environment (a) shows the value of knowledge worker skills and (b) focuses knowledge managers on delivering tangible value.

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<br />

This speeded up 2 minute video with a tabla drums soundtrack covers a 2 1/2 hour workshop with ancedote circles, tagging of anecdotes by participants, clustering of tags, and production of theme statement and archetypes. This techniques is a modified Cognitive Edge facilitation technique developed by Dave Snowden for getting insights into the emergent perspectives of a group. It is designed to disrupt dominant perspectives shaping the output, and to allow groups to interpret their own narrative material. We use this technique eg in organisation culture analysis, in customer perception analysis, in programme evaluation.

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<br />

This speeded up 2 minute video covers a 2 1/2 hour workshop with ancedote circles, tagging of anecdotes by participants, clustering of tags, and production of theme statement and archetypes. This techniques is a modified Cognitive Edge facilitation technique developed by Dave Snowden for getting insights into the emergent perspectives of a group. It is designed to disrupt dominant perspectives shaping the output, and to allow groups to interpret their own narrative material. We use this technique eg in organisation culture analysis, in customer perception analysis, in programme evaluation.

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<br />

In the second part of this two-part video Shawn Callahan of Anecdote in Australia discusses the role of storytelling in achieving a more collaborative culture, and takes questions from the audience.

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In this two-part video Shawn Callahan of Anecdote in Australia discusses what &quot;collaboration&quot; means, and how any increase in collaboration involves behavioural change and a shared journey.

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This 12 minute speech by Dr David Vaine at the ACTKM Annual Conference Dinner, on October 12 2009, outlines the key features of Fourth Generation Knowledge Management, and deals with the difficult question of managing the transition between Generation X and Generation Y in the workplace. Dr Vaine also outlines his &quot;scientific&quot; new programme for Knowledge Amplification (KAMP), and launches an appeal for struggling KM initiatives.

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This is a 37 minute keynote by Etienne Wenger for iKMS&apos; KM Singapore Conference on 13 August 2009. Dr Wenger&apos;s topic is &quot;Communities of Practice: a social discipline of learning&quot; in which he shares his latest thinking in how a recognition of the social dimension of learning can help enable organisations and knowledge workers to be more effective in their roles. He ends with a challenging question: &quot;How do you see yourselves as a learning citizen in this world?&quot;

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  <blip:puredescription><![CDATA[In this 20 minute video from KM Singapore 2009 on 13 August, Patrick Lambe announces the 2009 winners of the iKMS KM Excellence Awards and reads out the citations describing the good practices that gained them their awards. The award winners were: Ministry of Finance (Bronze, Technology); National Library Board (Bronze, Culture); Inland Revenue Authority of Singapore (Silver, Culture); Jurong Town Corporation (Silver Technology and Bronze, Culture).]]></blip:puredescription>
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In this 20 minute video from KM Singapore 2009 on 13 August, Patrick Lambe announces the 2009 winners of the iKMS KM Excellence Awards and reads out the citations describing the good practices that gained them their awards. The award winners were: Ministry of Finance (Bronze, Technology); National Library Board (Bronze, Culture); Inland Revenue Authority of Singapore (Silver, Culture); Jurong Town Corporation (Silver Technology and Bronze, Culture).

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  <blip:puredescription><![CDATA[In this 5 minute clip from KM Singapore 2009 on August 13 2009, Patrick Lambe describes the objectives, structure and process for iKMS&apos; KM Excellence Awards.]]></blip:puredescription>
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Graham Higgins of Cathay Pacific delivers the first keynote address at iKMS&apos; annual conference KM Singapore 2008, on the topic &quot;Joining up the dots&quot;. How can organisations respect the expertise in functional specialisations and still bridge silos to bring cross-organisation connectivity and awareness? This video is 40 minutes, comprising 30 minutes of Graham&apos;s presentation plus 10 minutes question and answer.

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In this video, Dr Janaky Grant of Grant Connexions invites participants to her Research based case study on Enabling a Knowledge Creating Workplace. From iKMS&apos; annual conference KM Singapore 2008

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In this video, Murni Shariff of PETRONAS invites participants to her case study on Engaging Knowledge Worker Communities to stimulate Innovation and Build Corporation Capability. From iKMS&apos; annual conference KM Singapore 2008.

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In this video, Brian Lee Meng Siong of WWF-Malaysia invites participants to his case study on the Knowledge Management applications in a non profit organisation. From iKMS&apos; annual conference KM Singapore 2008

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In this video, Pratima Majal of the National Institute of Education(NIE) invites participants to her case study on the E-learning and CoPs at the NIE with its challenges and successes. From iKMS&apos; annual conference KM Singapore 2008

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In this video, Graham Durant-Law of Knowledge Matter invites participants to his case study on Applying the RAAAKERS Diagnostic to Understand Management Stress Point and Assure Project Delivery in a large Health Organisation.

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This special broadcast was made for the actKM Forum&apos;s annual conference 14-15 October 2008.

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  <blip:puredescription><![CDATA[This video was made for the Cognitive Edge network as a mini-case study of using narrative techniques. It describes an iKMS (www.ikms.org) project to develop a self-development competencies framework for knowledge managers in Singapore. We started with anecdote circles to collect stories of knowledge manager experiences, and from them and prior research on typical KM roles the participants built archetypes. Knowledge managers susbsequently built &quot;competency wheels&quot; for each archetype using Dave Snowden&apos;s ASHEN framework as a base. The research was conducted by Awie Foong for iKMS, directed and supported by Patrick Lambe, and will be published by iKMS in October 2008.]]></blip:puredescription>
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<br />

This video was made for the Cognitive Edge network as a mini-case study of using narrative techniques. It describes an iKMS (www.ikms.org) project to develop a self-development competencies framework for knowledge managers in Singapore. We started with anecdote circles to collect stories of knowledge manager experiences, and from them and prior research on typical KM roles the participants built archetypes. Knowledge managers susbsequently built &quot;competency wheels&quot; for each archetype using Dave Snowden&apos;s ASHEN framework as a base. The research was conducted by Awie Foong for iKMS, directed and supported by Patrick Lambe, and will be published by iKMS in October 2008.

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<br />

This fishbowl discussion between Doreen Tan of the Singapore Sports Council and Mohd Bismillah Abdul Aziz of the Health Promotion Board was held on 12 June 2008 at the British Council. It covers a wide range of topics from their experience of implementing KM, including the role of consultants, the value of doing it yourself, the complexity of communicating the KM message, the use of Knowledge Champions, and more. The discussion was facilitated by Mark Hamilton. Apologies for the brief loss of audio at about the 28 minute mark.

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  <blip:puredescription><![CDATA[In a conversation held in Kuala Lumpur on July 1st 2008, Larry Prusak, Dave Snowden and Patrick Lambe discuss the topic of whether KM is dead or dying, and what lies in store for it. Nice transcript of the conversation within timings provided by Jack Vinson at http://blog.jackvinson.com/archives/2008/07/24/dead_km_talking_sound_bites.html]]></blip:puredescription>
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<br />

In a conversation held in Kuala Lumpur on July 1st 2008, Larry Prusak, Dave Snowden and Patrick Lambe discuss the topic of whether KM is dead or dying, and what lies in store for it. Nice transcript of the conversation within timings provided by Jack Vinson at http://blog.jackvinson.com/archives/2008/07/24/dead_km_talking_sound_bites.html

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  <blip:puredescription><![CDATA[In this pre-recorded skype podcast for an iKMS (wwwikms.org) evening talk on 29 April, professor Eric Tsui of the Hong Kong Polytechnic University describes his work in helping organisations identify collaboration and sharing tools that best suit their needs. Because it&apos;s Skype, the audio and video are a bit patchy!]]></blip:puredescription>
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<br />

In this pre-recorded skype podcast for an iKMS (wwwikms.org) evening talk on 29 April, professor Eric Tsui of the Hong Kong Polytechnic University describes his work in helping organisations identify collaboration and sharing tools that best suit their needs. Because it&apos;s Skype, the audio and video are a bit patchy!

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  <blip:puredescription><![CDATA[In this evening talk for the Information and Knowledge Management Society (www.ikms.org) on April 29 2008, Professor Gabriel Szulanski of INSEAD describes his research on knowledge stickiness and barriers to knowledge transfer. In the second part of the talk Professor Szulanski describes the barriers to knowledge transfer in more detail and suggests some possible approaches.]]></blip:puredescription>
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<br />

In this evening talk for the Information and Knowledge Management Society (www.ikms.org) on April 29 2008, Professor Gabriel Szulanski of INSEAD describes his research on knowledge stickiness and barriers to knowledge transfer. In the second part of the talk Professor Szulanski describes the barriers to knowledge transfer in more detail and suggests some possible approaches.

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  <blip:puredescription><![CDATA[In this evening talk for the Information and Knowledge Management Society (www.ikms.org) on April 29 2008, Professor Gabriel Szulanski of INSEAD describes his research on knowledge stickiness and barriers to knowledge transfer. In the first part of the talk he introduces some key ideas about success and failure factors in knowledge transfer.]]></blip:puredescription>
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<br />

In this evening talk for the Information and Knowledge Management Society (www.ikms.org) on April 29 2008, Professor Gabriel Szulanski of INSEAD describes his research on knowledge stickiness and barriers to knowledge transfer. In the first part of the talk he introduces some key ideas about success and failure factors in knowledge transfer.

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  <blip:puredescription><![CDATA[In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on 13 March 2008, Marti Heyman discusses the problems associated with ROI for taxonomy programs, and the key steps in ROI analysis. In this third part Marti answesr questions and discusses issues with the audience. This session was sponsored by Dow Jones Synaptica.]]></blip:puredescription>
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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on 13 March 2008, Marti Heyman discusses the problems associated with ROI for taxonomy programs, and the key steps in ROI analysis. In this third part Marti answesr questions and discusses issues with the audience. This session was sponsored by Dow Jones Synaptica.

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In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on 13 March 2008, Marti Heyman discusses the problems associated with ROI for taxonomy programs, and the key steps in ROI analysis. In this second part Marti discusses the critical stages in a robust ROI analysis. This session was sponsored by Dow Jones Synaptica.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on 13 March 2008, Marti Heyman discusses the problems associated with ROI for taxonomy programs, and the key steps in ROI analysis. In this first part she discusses the issues around ROI. This session was sponsored by Dow Jones Synaptica.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on March 13 2008 Christine Connors explains the rationale for a hybrid approach to taxonomy development, harnessing user inputs and activity as well as the traditional controlled approach, giving examples from her pioneering work at Raytheon. This talk was sponsored by Dow Jones Synaptica. The third part consists of questions and answers.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on March 13 2008 Christine Connors explains the rationale for a hybrid approach to taxonomy development, harnessing user inputs and activity as well as the traditional controlled approach, giving examples from her pioneering work at Raytheon. This talk was sponsored by Dow Jones Synaptica. In the second part, Christine talks about her experience in developing this approach at Raytheon.

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  <blip:puredescription><![CDATA[In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on March 13 2008 Christine Connors explains the rationale for a hybrid approach to taxonomy development, harnessing user inputs and activity as well as the traditional controlled approach, giving examples from her pioneering work at Raytheon. This talk was sponsored by Dow Jones Synaptica. In the first part, Christine gives a general rationale for a more user driven approach.]]></blip:puredescription>
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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on March 13 2008 Christine Connors explains the rationale for a hybrid approach to taxonomy development, harnessing user inputs and activity as well as the traditional controlled approach, giving examples from her pioneering work at Raytheon. This talk was sponsored by Dow Jones Synaptica. In the first part, Christine gives a general rationale for a more user driven approach.

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  <blip:puredescription><![CDATA[Professor Eric Tsui of the Hong Kong Polytechnic University&apos;s KM Research Centre talks about some of the criteria and suggested approaches to selecting tools for collaboration and sharing inside the enterprise. Using an action research project as a guide he stresses the need to experiment with new tools and to be flexible in how they are selected deployed. This podcast was recorded for an iKMS evening talk on 29 April 2008.]]></blip:puredescription>
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Professor Eric Tsui of the Hong Kong Polytechnic University&apos;s KM Research Centre talks about some of the criteria and suggested approaches to selecting tools for collaboration and sharing inside the enterprise. Using an action research project as a guide he stresses the need to experiment with new tools and to be flexible in how they are selected deployed. This podcast was recorded for an iKMS evening talk on 29 April 2008.

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  <blip:puredescription><![CDATA[In this podcast organised by Johnnie Moore and Robert Paterson of The Phoric (http://smartpei.typepad.com/the_phoric/) Dr David Vaine discusses three Youtube video clips that inspired his company Apparently KM PLC to develop two programmes focused on knowledge transfer - Architecting Space for Sharing, and a Wisdom Management Programme.]]></blip:puredescription>
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<br />

In this podcast organised by Johnnie Moore and Robert Paterson of The Phoric (http://smartpei.typepad.com/the_phoric/) Dr David Vaine discusses three Youtube video clips that inspired his company Apparently KM PLC to develop two programmes focused on knowledge transfer - Architecting Space for Sharing, and a Wisdom Management Programme.

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  <blip:puredescription><![CDATA[In this video from iKMS&apos; annual conferece KM Singapore 2007, Nicole Sy introduces her case study on KM at CLP Power in Hong Kong. She also gives a debrief on the case study discussions. This event was part of the Case Study Cafe at the conference. We had technical difficulties with the original video recording so our apologies and our thanks to Eric Tsui for providing an audio recording and Mr TH Lo for providing photos for the first part of this video.]]></blip:puredescription>
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<br />

In this video from iKMS&apos; annual conferece KM Singapore 2007, Nicole Sy introduces her case study on KM at CLP Power in Hong Kong. She also gives a debrief on the case study discussions. This event was part of the Case Study Cafe at the conference. We had technical difficulties with the original video recording so our apologies and our thanks to Eric Tsui for providing an audio recording and Mr TH Lo for providing photos for the first part of this video.

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  <blip:puredescription><![CDATA[Faridah A. Rahim introduces her case study on how she used KM and web 2.0 techniues to teach practical knowledge management to a cohort of adult learners at Temasek Polytechnic. She also gives a debrief on the case study discussions. From the Case Study Cafe at KM Singapore 2007.]]></blip:puredescription>
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<br />

Faridah A. Rahim introduces her case study on how she used KM and web 2.0 techniues to teach practical knowledge management to a cohort of adult learners at Temasek Polytechnic. She also gives a debrief on the case study discussions. From the Case Study Cafe at KM Singapore 2007.

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  <blip:puredescription><![CDATA[In this video from the KM Singapore 2007 Case Study Cafe, Eric Tsui introduces his case study on putting the brakes on a KM journey in a Hong Kong manufacturing company. He also gives a debrief on the case study discussions.]]></blip:puredescription>
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In this video from the KM Singapore 2007 Case Study Cafe, Eric Tsui introduces his case study on putting the brakes on a KM journey in a Hong Kong manufacturing company. He also gives a debrief on the case study discussions.

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  <blip:puredescription><![CDATA[This excellent short introduction from David Gurteen was used to introduce the Case Study Cafe and iKMS&apos;s annual conference KM Singapore 2007 - and position the participants for reflective dialogue.]]></blip:puredescription>
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<br />

This excellent short introduction from David Gurteen was used to introduce the Case Study Cafe and iKMS&apos;s annual conference KM Singapore 2007 - and position the participants for reflective dialogue.

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  <blip:puredescription><![CDATA[Lim Soo Hoon is Chairman of the National Library Board and Permanent Secretaryof the Public Service Division, Singapore. In this opening address for iKMS&apos;s annual conference KM Singapore 2007 on 1st November, she describes how public sector organisations can no longer rely on long serving employees to hold the memory of the organisation - career lifespans are getting shorter and mobility is increasing - so knowledge management becomes a critical capability.]]></blip:puredescription>
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<br />

Lim Soo Hoon is Chairman of the National Library Board and Permanent Secretaryof the Public Service Division, Singapore. In this opening address for iKMS&apos;s annual conference KM Singapore 2007 on 1st November, she describes how public sector organisations can no longer rely on long serving employees to hold the memory of the organisation - career lifespans are getting shorter and mobility is increasing - so knowledge management becomes a critical capability.

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<br />

This video is of a presentation from the iKMS annual conference (KM Singapore 2007 - www.kmsingapore.com) on 1st November 2007. iKMS President Patrick Lambe describes how Singapore organisations fare against the rest of the world in terms of the support they give to KM, and the degree to which they invest in the personal competencies of knowledge managers, and the organisational competencies in implementing KM. The content is based on a global survey involving over 200 respondents from Asia, Australasia, Europe and North America. While Singapore comes out fairly well, the overal picture is fairly poor. KM is typically under-supported by senior management, knowledge managers have short life-cycles, little KM qualification, experience or training, and poor career prospects.

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Video presentation by Patrick Lambe of the concept of information neighbourhoods, and the steps involved in designing them. Links to the idea of tasknomies. Filmed at a workshop in December 2007.

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  <blip:puredescription><![CDATA[This is a video podcast of a conversation between Gary Klein, Patrick Lambe and Cynthia Dominguez on 3 December 2007 in Singapore. The topic was on how teams tune into each other build and maintain their common ground, what kind of competencies they need to bring to teams, how a team culture affects its performance, how teams learn, and how they avoid error.]]></blip:puredescription>
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<br />

This is a video podcast of a conversation between Gary Klein, Patrick Lambe and Cynthia Dominguez on 3 December 2007 in Singapore. The topic was on how teams tune into each other build and maintain their common ground, what kind of competencies they need to bring to teams, how a team culture affects its performance, how teams learn, and how they avoid error.

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This video is taken from a workshop on how to plan an expertise and experience-oriented knowledge sharing programme, given by Patrick Lambe on 2nd October 2007. It has been edited to remove client specific references and some additional explanatory material has been inserted where the workshop group held discussions or practical activities.

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This video was filmed 10-11 October 2007, at a two day workshop by Patrick Lambe of Straits Knowledge on how to build KM practices into project management. The client specific details have been edited out, and explanatory segments have been inserted where the practical workshop activities would have covered the ground in the workshop itself.

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