In this video, Art Schlussel covers: 1. How does the US Army build its KM Capabilities? 2. What is the US Army doing about KM Competencies, Education and Training? 3. What is the primary goal for KM Education and Training in the Army? 4.What sort of Skills need to be trained?
This is a short 20 minute tutorial on how to do a KM planning exercise using Straits Knowledge's KM Planning Toolkit. In a participatory session with the organisation's managers we look first at KM pain points, using the KM Diagnostic Cards, then at behaviours using the Organisation Culture Cards, then at any other KM-related insights that come through from discussion with the managers. The next stage is to prioritise a key cluster of issues to work on, and start designing interventions using ...
This is an interview conducted by Channelnewsasia's Primetime Morning show on 6 September just before the Origins Business Narrative Conference 2010. Victoria Ward and Olivier Serrat explain the importance of storytelling in an organisational context.
In this 15 minute podcast Patrick Lambe explains the importance of both formal and informal knowledge sharing mechanisms to support coordination, group memory and collective learning in teams and organisations.
This was a conversation I had in June 2010 with Patricia Eng, Senior Knowledge Management Advisor at the US Nuclear Regulatory Commission. I had met Patricia at KM World the previous November, and was impressed by her passionate, no-nonsense, deeply practical approach to KM. In this interview we explore how she got into KM, and what it takes to be effective in a knowledge management role.