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  <blip:puredescription><![CDATA[Singapore, 7 September 2012. Aw Siew Hoong (Ash) Knowledge Advisor at Shell Global Solutions shared with participants of the 2012 KM Singapore how his company has been making use of lessons learnt and what advantages they have brought to its business. See more at http://http://www.kmsingapore.com/]]></blip:puredescription>
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Singapore, 7 September 2012. Aw Siew Hoong (Ash) Knowledge Advisor at Shell Global Solutions shared with participants of the 2012 KM Singapore how his company has been making use of lessons learnt and what advantages they have brought to its business. See more at http://http://www.kmsingapore.com/

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  <blip:puredescription><![CDATA[Singapore, 7 September 2012. Professor Eric Tsui from the The Hong Kong Polytechnic University shared with participants of the 2011 KM Singapore his study on cloud-sourcing and how the cloud can be used to created knowledge-based service innovations. See more at http://http://www.kmsingapore.com/]]></blip:puredescription>
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Singapore, 7 September 2012. Professor Eric Tsui from the The Hong Kong Polytechnic University shared with participants of the 2011 KM Singapore his study on cloud-sourcing and how the cloud can be used to created knowledge-based service innovations. See more at http://http://www.kmsingapore.com/

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  <blip:puredescription><![CDATA[Singapore, 7 September 2012. Storytelling is potentially a simple yet effective knowledge management practice within organisations. However, the knowledge manager is often confronted by how difficult storytelling can be, especially as its artistic aspects tend to be emphasised by consultants in the professional storytelling business. During the second day of the 2012 KM Singapore conference Karuna Ramanathan, Head of Centre for Leadership Development for the Singapore Armed Forces, offered great insights on what storytelling can strengthen KM practices in organisations, and what are the techniques that can be used for effective storytelling. See more at http://www.kmsingapore.com]]></blip:puredescription>
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<br />

Singapore, 7 September 2012. Storytelling is potentially a simple yet effective knowledge management practice within organisations. However, the knowledge manager is often confronted by how difficult storytelling can be, especially as its artistic aspects tend to be emphasised by consultants in the professional storytelling business. During the second day of the 2012 KM Singapore conference Karuna Ramanathan, Head of Centre for Leadership Development for the Singapore Armed Forces, offered great insights on what storytelling can strengthen KM practices in organisations, and what are the techniques that can be used for effective storytelling. See more at http://www.kmsingapore.com

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  <blip:puredescription><![CDATA[Singapore, 6 September 2012. Vincent Ribi&#232;re, Managing Director, Institute for Knowledge and Innovation Southeast Asia (IKI-SEA) presented at the 2012 KM Singapore conference. In his talk, he focused on the MASK method (Method for Analyzing and Structuring Knowledge) as a way to reduce the risks of knowledge loss and facilitate knowledge transfer. This methodology was successfully used in various International companies. It allows representing the knowledge of any expert using 6 models, which will lead to the creation of an &#8220;e-knowledge book&#8221; (Web based system). Such dynamic system can be used for knowledge transfer, for training or as reference for other employees in the field. See more at http://www.kmsingapore.com/]]></blip:puredescription>
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<br />

Singapore, 6 September 2012. Vincent Ribi&#232;re, Managing Director, Institute for Knowledge and Innovation Southeast Asia (IKI-SEA) presented at the 2012 KM Singapore conference. In his talk, he focused on the MASK method (Method for Analyzing and Structuring Knowledge) as a way to reduce the risks of knowledge loss and facilitate knowledge transfer. This methodology was successfully used in various International companies. It allows representing the knowledge of any expert using 6 models, which will lead to the creation of an &#8220;e-knowledge book&#8221; (Web based system). Such dynamic system can be used for knowledge transfer, for training or as reference for other employees in the field. See more at http://www.kmsingapore.com/

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  <blip:puredescription><![CDATA[Singapore, 6 September 2012. Nancy White was the keynote speaker in the second day of the 2012 KM Singapore conference. In her talk, Nancy looked at how technology has changed what it means to be together. Now we can connect, create and share knowledge, work, learn and interact with the person sitting next to us and the person half way around the world. We can belong to any number of &#8220;knowledge communities or networks.&#8221; We now not only have an abundance of information, but an abundance of actual and potential connections. So why does it feel like we are starting to lose our minds with this proliferation. See more at http://www.kmsingapore.com/]]></blip:puredescription>
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<br />

Singapore, 6 September 2012. Nancy White was the keynote speaker in the second day of the 2012 KM Singapore conference. In her talk, Nancy looked at how technology has changed what it means to be together. Now we can connect, create and share knowledge, work, learn and interact with the person sitting next to us and the person half way around the world. We can belong to any number of &#8220;knowledge communities or networks.&#8221; We now not only have an abundance of information, but an abundance of actual and potential connections. So why does it feel like we are starting to lose our minds with this proliferation. See more at http://www.kmsingapore.com/

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  <blip:puredescription><![CDATA[Singapore, 6 September 2012. Patrick Lambe from Straits Knowledge gave a great presentation at the 2012 KM Singapore conference. Knowledge and information management are often seen as backroom support functions that have little strategic impact on an organization&#8217;s success or failure. The Singapore Mass Rapid Transit (SMRT) breakdowns in December 2011, affecting 220,000 commuters, demonstrate how systemic failures in understanding the critical role of knowledge and information can lead to disastrous failures in organisational effectiveness and widespread loss of public confidence. See more at http://www.kmsingapore.com/]]></blip:puredescription>
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<br />

Singapore, 6 September 2012. Patrick Lambe from Straits Knowledge gave a great presentation at the 2012 KM Singapore conference. Knowledge and information management are often seen as backroom support functions that have little strategic impact on an organization&#8217;s success or failure. The Singapore Mass Rapid Transit (SMRT) breakdowns in December 2011, affecting 220,000 commuters, demonstrate how systemic failures in understanding the critical role of knowledge and information can lead to disastrous failures in organisational effectiveness and widespread loss of public confidence. See more at http://www.kmsingapore.com/

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  <blip:puredescription><![CDATA[Singapore, 6 September 2012. Praba Nair, Principal Consultant in KM and Change Management, KDi Asia, presented in the 2012 KM Singapore conference. Praba shared a few case examples from his extensive work in the region, looking at how KM is practised in other Asian countries, what kind of business objectives and challenges are being met by KM practices, what are some of the challenges in implementing KM in the region. See more at http://www.kmsingapore.com/]]></blip:puredescription>
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<br />

Singapore, 6 September 2012. Praba Nair, Principal Consultant in KM and Change Management, KDi Asia, presented in the 2012 KM Singapore conference. Praba shared a few case examples from his extensive work in the region, looking at how KM is practised in other Asian countries, what kind of business objectives and challenges are being met by KM practices, what are some of the challenges in implementing KM in the region. See more at http://www.kmsingapore.com/

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Singapore, 6 September 2012. Jason Chan, Lead (Capability and Development), RAHS (Risk Assessment and Horizon Scanning) Programme Office presented in the 2012 KM Singapore conference. Jason examine the various categories of social media tools to understand how they can be utilised to enhance analytical and response capabilities of organisations for crisis preparedness, crisis relief and crisis recovery. See more at http://www.kmsingapore.com/

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  <blip:puredescription><![CDATA[Singapore, 6 September 2012. Nicky Hayward-Wright presented in the 2012 KM Singapore conference. Nicky shared GS1 Australia&#8217;s experience in implementing the enterprise social networking tool Yammer in a business environment for internal and external use. In this video she highlights the critical elements to ensure user adoption. See more at http://www.kmsingapore.com/]]></blip:puredescription>
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Singapore, 6 September 2012. Nicky Hayward-Wright presented in the 2012 KM Singapore conference. Nicky shared GS1 Australia&#8217;s experience in implementing the enterprise social networking tool Yammer in a business environment for internal and external use. In this video she highlights the critical elements to ensure user adoption. See more at http://www.kmsingapore.com/

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<br />

Singapore, 6 September 2012. Janus Boye presented in the 2012 KM Singapore conference. After his talk, we caught up with him to record this short video interview. Janus explains why &apos;sharing is caring&apos;. According to Janus, this notion fits well with the idea of openness and transparency that organizations are striving for - and it is possible to use the internet much more than in the past to &apos;live&apos; those values by sharing more. See more at http://www.kmsingapore.com/

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<br />

Singapore, 2 September 2011. Aw Siew Hoong (Ash) Knowledge Advisor at Shell Global Solutions shared with participants of the 2011 KM Singapore the ROCK project and how Shell addresses the issue or retaining expertise of employees that leave the company. See more at http://http://www.kmsingapore.com/

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  <blip:puredescription><![CDATA[Singapore, 2 September 2011. Patrick Lambe from Straits Knowledge was a keynote speaker at the 2011 KM Singapore conference. In his views, organisations are prone to follow negative patterns that produce bad results. He touches upon the reasons why this happens. Finally, he suggests how organisations can respond to these issues. See more at http://www.kmsingapore.com/]]></blip:puredescription>
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<br />

Singapore, 2 September 2011. Patrick Lambe from Straits Knowledge was a keynote speaker at the 2011 KM Singapore conference. In his views, organisations are prone to follow negative patterns that produce bad results. He touches upon the reasons why this happens. Finally, he suggests how organisations can respond to these issues. See more at http://www.kmsingapore.com/

]]></description>
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  <blip:puredescription><![CDATA[Singapore, 2 September 2011 Masako Yamamoto from ATOS shares some of her impressions from the first day of the KM Singapore 2011. See more at http://www.kmsingapore.com]]></blip:puredescription>
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Singapore, 2 September 2011 Masako Yamamoto from ATOS shares some of her impressions from the first day of the KM Singapore 2011. See more at http://www.kmsingapore.com

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Singapore, 2 September 2011 Poh Tee Yuan from Keppel FELS shares some of his impressions from the first day of the KM Singapore 2011. See more at http://www.kmsingapore.com

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Singapore, 1 September 2011 Maurice Yu from Raffles Institution shares some of his impressions from the first day of the KM Singapore 2011. See more at http://www.kmsingapore.com

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Singapore, 1 September 2011. Maish Nichani is principal at PebbleRoad, a user experience consultancy specializing in intranets, websites and apps. Maish spoke about the traps of an intranet design project. By being aware of these traps we can plan ahead and dedicate the time and resources needed to deal with them, rather than wait with crossed fingers till the very end hoping that they will not show up. See more at http://www.kmsingapore.com/

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Singapore, 1 September 2011. To this point, intranets have been the dumping ground for corporate documents and organisation-wide news, little connected to KM objectives. With the advent of new technologies, this is changing rapidly in many organisations. James gives us a global perspective on what the future of intranets will look like, and what it will mean for KM. See more at http://www.kmsingapore.com/

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Tony Sheehan of Ashridge Business School and formerly of Arup delivers the second keynote address at iKMS&apos; annual conference KM Singapore 2008, on the topic &quot;The Lost Art of Thinking&quot;. Tony takes us through ten steps of significant change in ogranisational life, leading to a plea for balance and an outline of what we need in terms of connecting tools, networks, corporate values, learning strategies, and time to think. This video is 40 minutes, comprising 35 minutes of Tony&apos;s presentation plus 5 minutes question and answer.

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The Opening Address by Mr Chan Yeng Kit , Permanent Secretary MICA for the annual iKMS&apos;s conference KM Singapore 2008.

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This fishbowl discussion between Doreen Tan of the Singapore Sports Council and Mohd Bismillah Abdul Aziz of the Health Promotion Board was held on 12 June 2008 at the British Council. It covers a wide range of topics from their experience of implementing KM, including the role of consultants, the value of doing it yourself, the complexity of communicating the KM message, the use of Knowledge Champions, and more. The discussion was facilitated by Mark Hamilton. Apologies for the brief loss of audio at about the 28 minute mark.

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<br />

In this evening talk for the Information and Knowledge Management Society (www.ikms.org) on April 29 2008, Professor Gabriel Szulanski of INSEAD describes his research on knowledge stickiness and barriers to knowledge transfer. In the first part of the talk he introduces some key ideas about success and failure factors in knowledge transfer.

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In this video, Neo Kim Hai of the Singapore Armed Forces (SAF) invites participants to his case study on Implementing eSILK (Enterprise System for Innovation, Learning and Knowledge) and its challenges and success. From iKMS&apos; annual conference KM Singapore 2008.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on 13 March 2008, Marti Heyman discusses the problems associated with ROI for taxonomy programs, and the key steps in ROI analysis. In this third part Marti answesr questions and discusses issues with the audience. This session was sponsored by Dow Jones Synaptica.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on 13 March 2008, Marti Heyman discusses the problems associated with ROI for taxonomy programs, and the key steps in ROI analysis. In this second part Marti discusses the critical stages in a robust ROI analysis. This session was sponsored by Dow Jones Synaptica.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on 13 March 2008, Marti Heyman discusses the problems associated with ROI for taxonomy programs, and the key steps in ROI analysis. In this first part she discusses the issues around ROI. This session was sponsored by Dow Jones Synaptica.

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In this video Ng Kok Chuan introduces his case study on DSTA, which is the third stage of its KM journey, and also gives a debrief on the case study discussion. This session was part o the Case Study Cafe at KM Singapore 2007, iKMS&apos; annual conference.

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  <blip:puredescription><![CDATA[In this video from iKMS&apos; annual conferece KM Singapore 2007, Nicole Sy introduces her case study on KM at CLP Power in Hong Kong. She also gives a debrief on the case study discussions. This event was part of the Case Study Cafe at the conference. We had technical difficulties with the original video recording so our apologies and our thanks to Eric Tsui for providing an audio recording and Mr TH Lo for providing photos for the first part of this video.]]></blip:puredescription>
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In this video from iKMS&apos; annual conferece KM Singapore 2007, Nicole Sy introduces her case study on KM at CLP Power in Hong Kong. She also gives a debrief on the case study discussions. This event was part of the Case Study Cafe at the conference. We had technical difficulties with the original video recording so our apologies and our thanks to Eric Tsui for providing an audio recording and Mr TH Lo for providing photos for the first part of this video.

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<br />

In this video Mark Hamilton of the British Council Singapore introduces his case study on how the British Council implemented wikis and managed their adoption. He also gives a debrief on the case discussions. From iKMS&apos; annual conerence KM Singapore 2007.

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<br />

In this video Maish Nichani introduces his case study discussion on the issues involved in several intranet revamps for Singapore public sector organisations. he also gives a debrief on the case study discussions. This session was part of the Case Study Cafe at iKMS&apos; annual conference KM Singapore 2007.

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<br />

Lim Soo Hoon is Chairman of the National Library Board and Permanent Secretaryof the Public Service Division, Singapore. In this opening address for iKMS&apos;s annual conference KM Singapore 2007 on 1st November, she describes how public sector organisations can no longer rely on long serving employees to hold the memory of the organisation - career lifespans are getting shorter and mobility is increasing - so knowledge management becomes a critical capability.

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Karuna Ramanathan introduces his case study on how the Singapore Armed Forces (SAF) promotes Km through its leadership development programme, as part of the Case Study Cfe in iKMS&apos;s annual conference KM Singapore 2007.

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<br />

This video is of a presentation from the iKMS annual conference (KM Singapore 2007 - www.kmsingapore.com) on 1st November 2007. iKMS President Patrick Lambe describes how Singapore organisations fare against the rest of the world in terms of the support they give to KM, and the degree to which they invest in the personal competencies of knowledge managers, and the organisational competencies in implementing KM. The content is based on a global survey involving over 200 respondents from Asia, Australasia, Europe and North America. While Singapore comes out fairly well, the overal picture is fairly poor. KM is typically under-supported by senior management, knowledge managers have short life-cycles, little KM qualification, experience or training, and poor career prospects.

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<br />

Faridah A. Rahim introduces her case study on how she used KM and web 2.0 techniues to teach practical knowledge management to a cohort of adult learners at Temasek Polytechnic. She also gives a debrief on the case study discussions. From the Case Study Cafe at KM Singapore 2007.

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In this video from the KM Singapore 2007 Case Study Cafe, Eric Tsui introduces his case study on putting the brakes on a KM journey in a Hong Kong manufacturing company. He also gives a debrief on the case study discussions.

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<br />

This excellent short introduction from David Gurteen was used to introduce the Case Study Cafe and iKMS&apos;s annual conference KM Singapore 2007 - and position the participants for reflective dialogue.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on March 13 2008 Christine Connors explains the rationale for a hybrid approach to taxonomy development, harnessing user inputs and activity as well as the traditional controlled approach, giving examples from her pioneering work at Raytheon. This talk was sponsored by Dow Jones Synaptica. The third part consists of questions and answers.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on March 13 2008 Christine Connors explains the rationale for a hybrid approach to taxonomy development, harnessing user inputs and activity as well as the traditional controlled approach, giving examples from her pioneering work at Raytheon. This talk was sponsored by Dow Jones Synaptica. In the second part, Christine talks about her experience in developing this approach at Raytheon.

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<br />

In this talk for the Information and Knowledge Management Society of Singapore (www.ikms.org) on March 13 2008 Christine Connors explains the rationale for a hybrid approach to taxonomy development, harnessing user inputs and activity as well as the traditional controlled approach, giving examples from her pioneering work at Raytheon. This talk was sponsored by Dow Jones Synaptica. In the first part, Christine gives a general rationale for a more user driven approach.

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<br />

In this 26 July 2007 talk for the Information and Knowledge Management Society in Singapore (www.ikms.org) Graham Durant-Law of Holistech explains how you can use social network anlaysis (SNA) to get actionable insights into your business - a technique he terms business network analysis. In Part 2 Graham takes us through the steps and issues to consider in a business network analysis, including a couple of test cases.

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<br />

In this 26 July 2007 talk for the Information and Knowledge Management Society in Singapore (www.ikms.org) Graham Durant-Law of Holistech explains how you can use social network anlaysis (SNA) to get actionable insights into your business - a technique he terms business network analysis. In Part 1 Graham introduces the basic concepts.

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Podcast from an iKMS Forum on Professional Education and Professional Development for Knowledge Managers, held on June 18 2007 in Singapore. Speakers and group representatives give their views on professional education and development needs for knowledge managers, and discuss whether knowledge management can be considered a profession at all.

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Podcast from an iKMS Forum on Professional Education and Professional Development for Knowledge Managers, held on June 18 2007 in Singapore. iKMS President Patrick Lambe argues that professional societies also need to support organisations in KM capability-building, and encourage peer-learning among KM professionals.

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