Tony Sheehan of Ashridge Business School and formerly of Arup delivers the second keynote address at iKMS' annual conference KM Singapore 2008, on the topic "The Lost Art of Thinking". Tony takes us through ten steps of significant change in ogranisational life, leading to a plea for balance and an outline of what we need in terms of connecting tools, networks, corporate values, learning strategies, and time to think. This video is 40 minutes, comprising 35 minutes of Tony's presentation plus 5 minutes question and answer. Less