IBM Service Management

About this original series

  • # Episodes

    96 episodes
  • Rating

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Episodes of IBM Service Management

    • Maximo for your smartphone

      http://www.ibm.com/software/tivoli/solutions/asset-management/?cmp=usitp&cm=v&csr=maximophone&cr=b&ct=usitp200&cn=agus_itspsmism-20101209

      • Release date
        Dec 10, 2010
      • Runtime
        03:22
    • IBM Tivoli Maximo for Complex Asset Management

      http://www.ibm.com/software/tivoli/solutions/asset-management/?cmp=usitp&cm=v&csr=maximo_complex&cr=b&ct=usitp200&cn=agus_itspsmism-20101206Description: IBM Business Partner Stork uses IBM Tivoli Maximo asset management software for complex assets and for cost efficiency to pass on to its consumers.

      • Release date
        Dec 8, 2010
      • Runtime
        01:42
    • IBM Network Security & Intrusion Prevention

      http://www.ibm.com/ibm/servicemanagement/?cmp=usitp&cm=v&csr=intrusion&cr=b&ct=usitp200&cn=agus_itspsmism-20101206Description: International Paper gives insight on how IBM's low cost network security and intrusion prevention offerings past its internal test.

      • Release date
        Dec 8, 2010
      • Runtime
        01:47
    • Simplifying Complexity for Service Providers

      http://www.ibm.com/software/tivoli/products/scheduler/?cmp=usitp&cm=v&csr=simplifysvc&cr=b&ct=usitp200&cn=agus_itspsmism-20101111Description:Charles LeRoy is the Worldwide Director of Business Development for i3 Software. i3 provides service assurance, and provides ; customized implementation and integration services. They asses a customer’s pain points and develops a solution that allows them to perform more efficiently. IBM’s Business Automation suite of tools, particularly Netcool, allows t...

      • Release date
        Nov 29, 2010
      • Runtime
        02:06
    • Managing the Regulatory Realities of Chemical Di...

      http://www.ibm.com/software/tivoli/solutions/asset-management/?cmp=usitp&cm=v&csr=disposal&cr=b&ct=usitp200&cn=agus_itspsmism-20101111Description:Terry Thomas is the technical support Manager for the URS Corporation at the Tooele Chemical Deposal Facility in Utah. Maximo has a number of features that allow URS to encompass purchasing, work planning, inventory, spare parts control, and other items that are utilized to run their facility. Because they go ; into toxic areas, it is very critical t...

      • Release date
        Nov 29, 2010
      • Runtime
        02:01
    • Energy and Utilities Industry Uses Enterprise As...

      http://www.ibm.com/software/tivoli/solutions/asset-management/?cmp=agus_itspsmism-20100527&cm=v&csr=eam_enrgyutil&cr=b&ct=usitp200&cm_mmc=agus_itspsmism-20100527-usitp200-_-v-_-eam_enrgyutil-_-bSam Gibson of Northern Ireland Electricity speaks about using Maximo to manage their substation assets. They are responsible for distributing and transmitting electricity to around three quarters of a million customers throughout Northern Ireland. They bring the network and the IT infrastructure togethe...

      • Release date
        Jul 1, 2010
      • Runtime
        01:59
    • Growing Depository Services with Service Managem...

      http://www.ibm.com/ibm/servicemanagement/us/en/index.html?cmp=agus_itspsmism-20100527&cm=v&csr=svcmgmt_dpstry&cr=b&ct=usitp200&cm_mmc=agus_itspsmism-20100527-usitp200-_-v-_-svcmgmt_dpstry-_-bIBM customer, Syed Asif Shah of the Central Depository Company of Pakistan, speaks about using service management solutions to grow their business. It’s very important that they maintain a strong reputation so the customers can trust the whole system, and keep investing and growing the overall economic gro...

      • Release date
        Jun 2, 2010
      • Runtime
        01:51
    • Providing Effective Telco Services with Service ...

      http://www.ibm.com/ibm/servicemanagement/us/en/index.html?cmp=agus_itspsmism-20100527&cm=v&csr=svcmgmt_military&cr=b&ct=usitp200&cm_mmc=agus_itspsmism-20100527-usitp200-_-v-_-svcmgmt_military-_-bKeith Norton of Paradigam discusses the uncertain world that the military lives in - having to be full prepared to respond to urgent requests. He speaks about their work with IBM to launch a new and exciting service called Dynamic Integrated Telematics (DIT). Dynamic Integrated Telematics is effectivel...

      • Release date
        Jun 2, 2010
      • Runtime
        02:13
    • Service Management solutions for a changing econ...

      http://www.ibm.com/ibm/servicemanagement/us/en/index.html?cmp=agus_itspsmism-20100527&cm=v&csr=sms_econ&cr=b&ct=usitp200&cm_mmc=agus_itspsmism-20100527-usitp200-_-v-_-sms_econ-_-bIBM customer ; Shrikant Kulkani of KPIT Cummins Infosystems Limited in India speaks about how Tivoli Asset manager software made them flexible enough to meet the changing marketplace and changing client expectations during the economic slowdown.

      • Release date
        Jun 2, 2010
      • Runtime
        02:28
    • Cloud Computing: Technology for the Future (shor...

      http://www.ibm.com/software/tivoli/solutions/cloudcomputing/?cm_mmc=agus_itmbitivv_20090810-usitv021-_-n-_-wc1-_-bIBMers and customers speak about how leveraging cloud computing can optimize businesses. Cloud computing infrastructure allows businesses to access virtual resources and then are able to package cloud offerings - in one complete solution - to create cost-effective, repeatable services that can help them be more productive.

      • Release date
        Oct 27, 2009
      • Runtime
        02:31
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