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The HBR Channel - Putting a Price on Customer Loyalty
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Marco Bertini, assistant professor at London Business School, outlines how to price goods so customers will buy them--and s...
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The HBR Channel - When to Disappoint Your Customers
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Frances Frei, Harvard Business School professor, explains why trying to offer great customer service so often backfires.
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How Emerging-Market Companies Should Expand

Krishna Palepu, Harvard Business School professor, uses Bharti Airtel to explain how companies from emerging markets can reach a global consumer base.

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The HBR Channel - Leading Through a Crisis
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David Lammy, member of British Parliament, offers four ways to bring a team or organization through a tumultuous time, base...
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The HBR Channel - Simplify Your Strategy
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Donald Sull, London Business School professor, poses three questions to break down complex strategies into actionable steps.
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The HBR Channel - Tolerate Weakness in Your Employees
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David Roche, president of Hotels.com, on why you need a team with diverse weaknesses as well as diverse strengths.
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The HBR Channel - Launch Your Next Idea Before It's Ready
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Tom Hulme, design director at IDEO, offers three inexpensive yet effective ways to test your next great product.
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Brave New Foundation hosted a reception in honor of Cristina Lara, the first winner of the Brave Nation Young Activist awar...
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What's Trending - What's Trending - Wednesday, June 19th 2013
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Shira Lazar and Ethan Newberry hang out with Jason Horton and test their knowledge of popular YouTube videos in a game of "...
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This Day Today - Sexy Astronomy: Last Man on the Moon. Dec14: Jeremy Ratchford
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Today in 1972, Eugene Cernan became the last man to walk on the surface of the moon as part of the Apollo 17 mission. Subsc...
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How Emerging-Market Companies Should Expand

The HBR Channel

88 episodes in News & Politics

Weekly ideas, insights, and tips on management from Harvard Business Review.