About this series:
Interviews with management experts who zero in on key business ideas and how to implement them in organizations.
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About this episode
Jan 28, 2010
10:38
How To
Ranjay Gulati, Harvard Business School professor and author of "Reorganize for Resilience: Putting Customers at the Center of Your Business," on how...
Ranjay Gulati, Harvard Business School professor and author of "Reorganize for Resilience: Putting Customers at the Center of Your Business," on how to deliver what customers really want.
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