Benchmarking Performance: Analysis and Action by the Numbers John Klein, Founder & CEO, JDM Associates ? Moderator Margaret Castillo, President, AIA New York Dimitris Kapsis, Senior Vice President ? Energy Management Solutions, American Utility Management David Unger, Chief Operating Officer, US Energy George Vallone, Founder & President, Hoboken Brownstone Company Andrew Wallace, Esq., LEED GA, Buildings Department Project Manager, New York City Successful Asset Management relies on understanding what success looks like. Controlling costs and increasing operational efficiencies cannot be successful in a bubble without understanding what your cost structures SHOULD look like. Saving 10% on energy could be great, but not if your competitors? equivalent buildings are still paying half of what you are per square foot. Benchmarking is the key to evaluating your success as well as identifying the highest priority projects to pursue. Yet, benchmarking requires several things: comparable buildings and access to accurate data. How do you get good data on operating costs? How do companies share data, if at all? What are the key areas of measurement and comparison? Which are most important? Property versus Portfolio: Are aggregate numbers helpful? How do you prioritize? How do you develop a numbers-oriented cost-savings approach without damaging future rents and/or asset value? Making sense of NYC Benchmarking Legislation: What does it mean? Who is affected? What is required of you? How do you benchmark your tenants? business prospects and head-off tenants at risk of default?