http://go.tagjag.com/gta - My Dad is at home in Iowa, and needed help with some software updates. The easiest way for me to do that is to use remote software of some type. Go To Assist Express happens to be a partner of ours - and with good reason: I love the product. To me, it stands heads above others of its type for one main reason... the diagnostics and reports. I can see what's installed, what's running, and more as soon as I connect remotely to another machine. I don't have to go to the hassle of asking the other person to "right click this" or "check on that" for me. It's just there. http://chris.pirillo.com - http://twitter.com/chrispirillo Less