http://live.pirillo.com/ - Chris and Ponzi had a problem with their Internet connection yesterday - they were unable to check their mail or download updates for Microsoft Money.There are two programs you can run to elp you diagnose an Internet connectivity problem:Ping - by pinging a server, you can find out if your computer can see the server. Traceroute - if your computer cannot ping a server, running traceroute can help you determine where the problem lies - either on your internet LAN, your Internet connection, or somewhere else on the Internet If all else fails, you may need to restock your supply of small Splenda packets.Want to embed our Internet Connection Problems video in your blog? Use this code:Chris | Live Tech Support | Video Help | Add to iTunes Less