The LockerGnome Daily Report (with Chris Pirillo)

How to Get a Customer Service Human

Jul 17, 2007 Episode Archive
About this series: Geeks, Hardware Addicts, Software Junkies, Technology Enthusiasts, Early Adopters, and Tech Support Bloggers... with Chris Pirillo!
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About this episode
http://live.pirillo.com/ - The customer service industry has really been in a downward spiral for a few years now: when the majority of people compl...
http://live.pirillo.com/ - The customer service industry has really been in a downward spiral for a few years now: when the majority of people complain about the lack of actually support, you know something is wrong. What's worse is that many times you can't even get in touch with a real live operator. Instead, you're stonewalled by a voice-activated or touch-tone menu system.Thankfully, GetHuman.com tells you what numbers you can call and what steps you need to take to get in touch with a human being. More importantly, they actually grade the customer service. Sadly, most of the customer service scores and D.What do you do when you need to get in touch with a human on the other end of the line?Want to embed our How to Get a Customer Service Human video in your blog? Use this code:Chris | Live Tech Support | Video Help | Add to iTunes Less
05:25 Tech & Gadgets
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