Retail chains face the daunting task of supervising operations across hundreds or thousands of stores. To succeed in this competitive industry, leadership must constantly ask the following questions:

• Are practices effectively and consistently executed on a company-wide basis?
• Is the customer shopping experience what it was designed to be?
• Are promotions, pricing and events implemented according to predefined criteria established by headquarters?
• Are performance measurements available to give timely feedback to stores so that gaps can be corected as they occur? (or does the info simply arrive too late?)

Robb Boyd catches up with Joe Sagrati of Cisco as he walks him through the Scopix Solutions offering.

www.scopixsolutions.com