http://www.gibz.tv Bob Etherington spends most of his time training and coaching managers and business people of all levels in the art of presentation and sales. In this quick tip from his recent appearance on GIBz.TV (Get Into Business TV) he talks about the difference between needs and wants. See the full show and get business advice, tips, inspiration and fun with real world business people who talk in plain English. That's GIBz.TV - http://www.gibz.tv