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Dennis Howlett

RightNow's CSA: a game changer?

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RightNow has issued a Customer Service Agreement. It represents a fundamental change on the SaaS delivery model that is more customer friendly than ...

RightNow has issued a Customer Service Agreement. It represents a fundamental change on the SaaS delivery model that is more customer friendly than comparative offerings. Less

Mar 9, 2010 12:20

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Dennis Howlett

RightNow's CSA: a game changer?

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