Blip

About this episode

Creating a Website to Ensure Customer and Brand loyalty and Exceed Expectations View this webcast to discover:What an online customer experience management solution is and how it can improve your online operations. How to become more proactive in your approach to improving the online experience by analyzing customer behavior on a regular basis. What it takes to build a customer experience management competency by integrating all online stakeholders—it, e-business, design and customer service.

• Release Date

  Feb 26, 2009

• Runtime

  40:08